Regent Care Center Oakwell Farms

Positive Reviews:

• Regent Care of Oakwell Farms received high praise for its cleanliness, friendly staff, and excellent care, particularly for patients with Alzheimer's.
• Several reviewers highlighted the great work environment and the professionalism of the staff and administration.
• Some families appreciated the beautiful facility and the efforts of social workers who go above and beyond for patients and their families.
• One reviewer was grateful that their mother was accepted into the facility when no other place would take her.

Negative Reviews:

• Several reviewers criticized the facility for being understaffed, leading to neglect, unattended call lights, and inadequate care.
• Complaints about the facility's cleanliness were frequent, with mentions of unpleasant odors and unclean bathrooms.
• There were reports of poor management, with some staff members being described as rude or indifferent to residents' needs.
• Some families experienced issues with the administration of medication and the availability of doctors, raising concerns about the safety and well-being of residents.
• Concerns were raised about the lack of activities and engagement for residents, particularly in the memory care section.

Mixed Reviews:

• While some families had positive experiences with the care and environment provided, others found the facility lacking in several areas, including staff responsiveness, cleanliness, and overall management.
• The quality of therapy services received mixed reviews, with some praising the therapy department but criticizing other aspects of care.