Regency Village, At Redmond

Reviews of Regency Village at Redmond offer a mixed perspective on the facility, with many highlighting the staff's dedication and the community's amenities, while others express concerns over specific aspects such as food quality and professional conduct.

• Several residents and visitors commend the staff for being wonderful, caring, and responsive, often going above and beyond to accommodate residents' needs.
• Food quality receives mixed reviews, with some appreciating the options and quality, while others find it lacking, particularly in terms of preparation for those with chewing difficulties.
• The cleanliness and maintenance of the facility are generally praised, with specific mentions of immaculate rooms and common areas.
• Activities and the opportunity to socialize are appreciated by residents, contributing positively to their experience at the facility.
• Concerns are raised about the professionalism of some staff members, with allegations of unprofessional behavior and theft.
• The facility's environment and layout receive mixed feedback, with some finding it confusing or not as independent as expected.
• Communication and follow-up by staff, particularly regarding updates and availability, are highlighted as strengths by some reviewers.
• There are criticisms regarding the level of care, with some reviewers expressing dissatisfaction with the nursing staff and misdiagnoses.
• Several reviewers express concerns over the facility's pricing and billing practices, feeling that charges were excessive or not transparent.
• The facility's location and surroundings are mentioned, with one review noting its proximity to a nursing care facility and cemetery, which may be a consideration for some.

Overall, while many reviews praise the staff and the care provided at Regency Village at Redmond, there are notable concerns regarding food quality, staff professionalism, and billing practices that potential residents and their families may want to consider.