Regency Senior Living in Augusta

Positive Reviews:

• Regency at Augusta is praised for its beautiful facility and family-like atmosphere.
• Many reviewers highlight the caring, attentive staff, and the variety of amenities and activities available.
• The food is described as nutritious and delicious, contributing to a positive living experience for residents.
• Some families have noted the ease of transition for their loved ones into the community, thanks to the helpful and supportive staff.
• The memory care unit receives specific commendation for providing outstanding care.
• The community is pet-friendly, which is greatly appreciated by residents and their families.
• Regency at Augusta is recognized for its proximity to Augusta Hospital, adding a layer of convenience and peace of mind for residents and their families.

Negative Reviews:

• One detailed review from a former employee criticizes the management and care standards, particularly in the memory care unit, citing a lack of support from the Executive Director and concerns over resident care.
• Another review expresses dissatisfaction with the overall care and attention to compassion, suggesting that the facility prioritizes business over genuine care for residents.

Overall:

While many reviews of Regency at Augusta are overwhelmingly positive, praising the facility's beauty, staff, and care quality, there are serious concerns raised about management and the consistency of care, particularly in the memory care unit. Prospective residents and their families are encouraged to consider both the positive aspects and the criticisms in making an informed decision.