Regency Retirement Village

Many reviews highlight the caring and professional nature of the staff at Regency, with specific mentions of the front desk personnel being sweet and welcoming. Families appreciate the efforts made to ensure a pleasant experience for new residents and the hands-on, proactive approach in Memory Care. The facility is praised for its cleanliness, secure environment, and the variety of activities available to keep residents engaged.

Visitors and families note the friendly and respectful treatment of residents, with some areas for improvement mentioned regarding personal care. The outdoor seating areas and the overall facility design receive positive comments. Regency's staff, including those in management and Memory Care, are commended for their attentiveness, passion, and genuine care for residents.

However, one review expresses significant dissatisfaction, criticizing the staff's competence and transparency, particularly concerning fees and services. This contrasts sharply with the numerous reviews that commend the facility for its excellent care, cleanliness, and the staff's dedication to residents' well-being.

Overall, the majority of feedback is overwhelmingly positive, with families and visitors recommending Regency for its exceptional care, welcoming environment, and the professional, friendly staff. The facility is considered a great fit for loved ones, especially those requiring Memory Care, with many expressing gratitude for the care provided to their family members.