Regency Pullman

Residents and their families have shared a variety of experiences at Regency Pullman, highlighting the community's strengths and areas for improvement. Many reviews praise the excellent staff, the cleanliness of the facility, and the range of activities available, including puzzles, happy hours, and outdoor events. The admission process is described as smooth, with staff members being particularly helpful and caring throughout.

Several long-term residents express satisfaction with their living arrangements, citing the freedom to come and go as they please, the quality of care, and the friendships they've formed. The rooms are noted to be larger than expected, and the facility overall is described as well-maintained and clean.

Food quality receives mixed reviews, with some residents enjoying the meals and others suggesting room for improvement. The community's response to COVID-19 is mentioned positively, with appreciation for the handling of outings and field trips during challenging times.

However, some reviews express concerns, including difficulties in communication with staff, especially after initial admission, and a desire for more frequent cleaning of certain areas like bathrooms. One review specifically criticizes the quality of food and the care staff's workload, suggesting these areas negatively impact the overall experience.

Despite these criticisms, many families recommend Regency Pullman for its friendly atmosphere, the variety of activities, and the attentive care provided. The community is described as family-oriented, with a reasonable cost that provides good value. Special mention is made of the memory care wing for its attentive staff and secure, engaging environment.

Overall, while experiences vary, the consensus among many reviews is that Regency Pullman offers a welcoming and caring environment for seniors, with several areas of excellence and a few noted opportunities for improvement.