Regency Park

Positive Reviews:

• Some reviewers highlight the cleanliness and home-like atmosphere of Regency Park, praising the caring and knowledgeable staff.
• Residents and their families appreciate the variety and quality of activities offered, including painting, Bingo, Uno, and more, which help residents socialize and enjoy their time.
• Several reviews commend the facility for its great food and presentation, especially during events like Thanksgiving, enhancing the community feel.
• Employees and visitors note the friendly and inclusive environment, with staff members being personable and attentive to residents' needs.
• One review specifically mentions efficient management under new leadership, aiming to improve the facility further.

Negative Reviews:

• Concerns are raised about the level of care, with reports of residents developing pressure sores due to lack of movement and attention.
• Several reviewers criticize the facility for being understaffed, leading to inadequate care and attention to residents' complaints and concerns.
• There are complaints about the facility's management, including issues with staff favoritism and unresponsiveness to employees' and residents' needs.
• Some families report serious incidents, including falls leading to hospitalizations and surgeries, and lack of basic hygiene care for residents.
• There are allegations of the facility not properly handling incident reports or addressing significant health concerns promptly.

Mixed Feedback:

• While some reviews praise the staff and management for their dedication and improvement efforts, others express dissatisfaction with the leadership and care quality.
• The facility's environment and activities receive positive remarks, yet there are significant concerns about the overall safety and well-being of the residents.