Regency Park

Positive Reviews:

• Staff is described as friendly, hospitable, and caring.
• The facility is praised for its beautiful decoration, warm atmosphere, and cleanliness, including a clear pool.
• Food quality is highlighted as delicious, with meals prepared by chefs.
• Residents and visitors note a variety of activities and events, and the community is compared to a country club.
• Some residents report living a carefree life, enjoying the company of neighbors, and appreciating the maintenance of the building and grounds.
• New management has been noted to improve the overall feel of the property, making it more engaging for residents.
• Special programs and attention to veterans are appreciated, contributing to a sense of community.

Negative Reviews:

• One family experienced issues with refund policies and communication, feeling taken advantage of during a difficult time.
• Some reviews criticize the management for being rude, unprofessional, and primarily focused on financial aspects rather than resident care.
• Facility issues such as leaking roofs, stained carpets, and low water pressure were mentioned, alongside a lack of responsiveness to maintenance requests.
• A resident noted a high turnover of staff and management, affecting the expected level of service and consistency.

Mixed Reviews:

• While the community is described as active and engaging, with a luxurious feel, management practices have been a point of contention for some residents and their families.