Regency New Berlin Senior Living

Positive Reviews:

• Many residents and staff members express high satisfaction with the living conditions, activities, and community at The Regency in New Berlin. Residents describe it as paradise, highlighting the friendly and caring staff, varied activities, and the sense of community.
• Staff members find their jobs rewarding, citing a friendly and cheerful environment, and appreciate the opportunity to work as a team and form close bonds with residents.
• Special mentions include the facility's fitness programs, dining experiences, and the availability of amenities such as transportation to medical appointments. The management is praised for being accessible and responsive to needs.
• Residents appreciate the independence offered, with options for housekeeping and dining services. The transition from private homes to this community is described positively, with many enjoying their spacious new apartments and the caring atmosphere.
• Events and activities, including educational talks, fitness classes, and social gatherings, are well-received, contributing to a vibrant and engaging community life.

Negative Reviews:

• There are isolated complaints regarding staff attitude, with a specific mention of a front desk employee being described as snarky, rude, and lazy.
• A review criticizes the administration, though details are not provided.

Overall Sentiment:

The majority of reviews for The Regency in New Berlin are overwhelmingly positive, with residents and staff alike praising the community's atmosphere, activities, and management. While there are a couple of negative comments regarding staff behavior and administration, these do not seem to reflect the general experience. Many describe the transition to this community as a positive change, emphasizing the caring nature of the staff and the quality of life improvements.