📞 Call for pricing and availability: (800) 780-8101
Regency Manor Nursing & Rehabilitation Center
7700 Mcclellan, Utica, MI 48317
For Pricing & Availability
(800) 780-8101To Reach a Resident
(586) 739-7700Estimated Pricing
Price Comparison
Regency Manor Nursing & Rehabilitation Center Description
Regency Manor Nursing & Rehabilitation Center is a community that offers nursing care and rehabilitation and is about 2.9 miles outside Shelby, Michigan. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 3.9 out of 10 making it the 5th highest rated community in the city out of 5 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Utica
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews Summary:
- Facility described as having boiler heat, narrow hallways, and outdated televisions.
- Food quality extremely poor, described as "not fit for human consumption" with examples including slimy luncheon meat and canned fruit.
- Reports of neglect and harassment by unsupervised aides and nurses.
- Concerns over lack of cleanliness, including big stains on carpeting and a facility that smells musty.
- Complaints about the administration and staff, including lack of truthfulness and professionalism.
- Issues with resident care, including dehydration, disorientation, and alleged neglect.
- Facility described as understaffed, with reports of resident deaths during stays.
- Several calls for inspections due to inedible food, poor conditions, and lack of basic amenities like A/C.
- Descriptions of the environment as "disgusting," with a strong smell of urine and inadequate meals.
Positive Reviews Summary:
- One review mentions a beautiful venue with amazing food and service.
- Some residents report satisfaction with the care, noting cleanliness and friendly, protective staff.
- A few reviews highlight good food and nice people working at the facility.
- Regency Manor is described as high quality in one review.
Overall:
The majority of reviews express serious concerns about the quality of care, food, and facility conditions, with numerous calls for inspection and improvement. However, a few reviews provide a more positive perspective, mentioning good service, cleanliness, and friendly staff.
Reviews
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Health
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
4
Nursing Home Overview
Participation
date: Aug. 9, 2005
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 39
Total current residents: 31
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 18
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $2963
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-25 | 2023-06-01 | F | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2023-04-25 | 2023-06-01 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2023-04-25 | 2023-06-01 | E | Egress Deficiencies | Meet other general requirements. |
| 2023-04-25 | 2023-06-01 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2023-04-25 | 2023-06-01 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2023-04-25 | 2023-06-06 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-04-25 | 2023-06-06 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-04-25 | 2023-06-16 | F | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2023-04-25 | 2023-06-01 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-04-25 | 2023-06-01 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2023-04-25 | 2023-06-01 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2023-04-25 | 2023-06-01 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-03-01 | 2022-04-18 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2022-03-01 | 2022-04-18 | F | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2022-03-01 | 2022-04-18 | F | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2022-03-01 | 2022-04-18 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2022-03-01 | 2022-04-18 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2022-03-01 | 2022-04-18 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2022-03-01 | 2022-04-18 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-03-01 | 2022-04-18 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-03-01 | 2022-04-18 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2022-03-01 | 2023-02-06 | E | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2021-02-17 | 2021-02-19 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2021-02-17 | 2021-05-18 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2021-02-17 | 2021-05-18 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-02-17 | 2021-03-19 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2021-02-17 | 2021-03-19 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2021-02-17 | 2021-03-19 | E | Miscellaneous Deficiencies | Have restrictions on the use of portable space heaters. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-01 | 2023-03-17 | G | Quality of Life and Care Deficiencies | Provide routine and 24-hour emergency dental care for each resident. |
| 2023-02-01 | 2023-03-17 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-04-26 | 2023-05-26 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2023-04-26 | 2023-05-26 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-04-26 | 2023-05-26 | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2023-04-26 | 2023-05-26 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2023-04-26 | 2023-05-26 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-04-26 | 2023-05-26 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2023-04-26 | 2023-05-26 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-03-03 | 2022-04-04 | D | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2022-03-03 | 2022-04-04 | F | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-03-03 | 2022-04-04 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-03-03 | 2022-04-04 | F | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| 2022-03-03 | 2022-04-04 | F | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| 2022-03-03 | 2022-04-04 | F | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-03-03 | 2022-04-04 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-03-03 | 2022-04-04 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2022-03-03 | 2022-04-04 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-03-03 | 2022-04-04 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-03-03 | 2022-04-04 | D | Nutrition and Dietary Deficiencies | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| 2022-03-03 | 2022-04-04 | D | Nutrition and Dietary Deficiencies | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. |
| 2021-02-18 | 2021-03-12 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-02-18 | 2021-03-12 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-02-18 | 2021-03-12 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-02-18 | 2021-03-12 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2021-02-18 | 2021-03-12 | D | Nutrition and Dietary Deficiencies | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
| 2021-02-18 | 2021-03-12 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-12-07 | $21,551 |
| 2021-06-21 | $655 |
| 2021-06-21 | $650 |
| 2021-07-26 | $983 |
| 2021-07-26 | $975 |
| 2022-04-04 | $1,325 |
| 2022-04-04 | $1,316 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2018-12-07 | 1 |
What is in the Neighborhood
- The closest city is Shelby which is 2.9 miles away and has a population of 74,099 (large town).
- The average income is $58,688, which is average compared to other zip codes.
- Weather
- The crime rate is 5.3 per 100 people which is high compared to other cities.
- Violent Crime: 1.05 incidents per 100 people
- Property Crime: 3.12 incidents per 100 people
- Drug-Related Crime: 0.14 incidents per 100 people
- The average life expectancy in zip code is 77.12 years old, which is low compared to other zip codes.
- Air Quality: Good Days 129.0, Moderate Days 50.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Aldi
1.0 miles awayGordon Food Service
1.3 miles awaySam's Club
1.3 miles awayKroger
2.2 miles awayCostco
2.8 miles awayNone Found
Bus Stations
Van Dyke / McClellan (SB)
0.1 miles awayVan Dyke / McClellan (NB)
0.1 miles awayVan Dyke / Hall (NB)
0.2 miles awayVan Dyke / Hahn NS (SB)
0.2 miles awayVan Dyke / Hahn (NB)
0.3 miles awayBanks
Chase
0.1 miles awayCitizens Bank
1.0 miles awayFifth Third Bank
1.1 miles awayBank of America
2.3 miles awayTCF Bank
3.1 miles awayHospitals
William Beaumont Hospital (Troy campus)
2.9 miles awayHenry Ford Macomb Hospital
3.8 miles awayReno Chiropractic
5.4 miles awayOptometry
5.4 miles awayFamily Dentistry
5.4 miles awayPharmacies
CVS Pharmacy
0.8 miles awayWalgreens
1.2 miles awayRite Aid
2.5 miles awayCVS
2.7 miles awayDentists
Michael J Aiello, DDS
3.3 miles awayComfort Dentistry
3.8 miles awayJostock Dental
3.9 miles awaySkowronski Family Dentistry
4.7 miles awayDental Works
5.0 miles awayParks
Memorial Park
0.2 miles awayGrant Park
0.3 miles awayRiver Bends Park
0.3 miles awayClinton River Heritage Park
0.4 miles awayGreeley Park
0.5 miles awayPlaces of Worship
Trinity Deliverance Church
18.3 miles awayMariner's Church
20.6 miles awayShopping
Shopping Center
5.6 miles awayThe Shops at Sterling Ponds
6.1 miles awayOakland Mall
7.2 miles awayMacomb Mall
8.7 miles awaySomerset Collection North
8.7 miles awayCulture
Michigan Lottery Amphitheatre at Freedom Hill
5.3 miles awayOpen Air Theater
7.8 miles awayNorth Coast Studios
8.8 miles awayJohn R. Armstrong Performing Arts Center
9.0 miles awayMeadow Brook Amphitheatre
9.2 miles awayRestaurants
Uno Pizzeria & Grill
1.0 miles awayArt & Jake's Sports Bar Sterling Heights
1.1 miles awayDave & Buster's
1.2 miles awayBuffalo Wild Wings
1.2 miles awayTexas Roadhouse
1.3 miles awayGet exact pricing & check availability
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