Regency Health And Rehabilitation Center

The reviews for this facility are mixed, with some highlighting excellent care and others pointing out areas of concern.

• Several reviewers commend the facility for its cleanliness, friendly and helpful staff, and the quality of care provided to their loved ones, particularly praising the nursing and therapy teams.
• Positive experiences include effective rehabilitation services, attentive and compassionate care, and a clean environment. The facility's location and its efforts in keeping the premises neat are also appreciated.
• However, there are serious complaints regarding patient safety and staff behavior. One review mentions a neglectful incident leading to a patient's injury, while others note issues with cleanliness and staff responsiveness.
• Concerns about the quality of food and the timeliness of care, especially in attending to patients' hygiene needs, are mentioned. There's also criticism about the facility's handling of medical devices and the competence of some staff members.
• Despite the criticisms, some reviews highlight exceptional staff members who go above and beyond in their roles, particularly noting the activities department's creativity and the personal attention given by some nurses and therapists.

In summary, while there are numerous accounts of positive experiences and commendations for the staff and facility, there are also significant concerns that potential clients might want to consider. The facility seems to have strengths in its rehabilitation services and staff compassion, but improvements in patient safety, staff behavior, and facility maintenance are suggested by some reviewers.