📞 Call for pricing and availability: (800) 780-8101
Regency Care - Springfield, Illinois
2120 W. Washington Street, Springfield, IL 62702
For Pricing & Availability
(800) 780-8101To Reach a Resident
(217) 793-4880Estimated Pricing
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Regency Care - Springfield, Illinois Description
Regency Care - Springfield, Illinois is a community that offers nursing care, hospice, respite care, skilled nursing and rehabilitation and is about 2.5 miles outside Springfield, Illinois and is part of the Heritage of Care network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7.6 out of 10 making it the 14th highest rated community in the city out of 22 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Springfield
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Springfield
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Shana is commended for her care towards residents, staff, and visitors.
- Some reviewers describe the facility as wonderful, very clean, with amazing, responsive, and friendly staff.
- Particular praise is given for the care provided to a resident with cancer, highlighting the comfort and happiness provided by caregivers.
- The staff is described as amazing and the facility as professional.
- Long-term collaboration with the staff of Regency has been positive, with acknowledgment of their continued best care for residents and support for families.
Negative Reviews:
- Concerns about a COVID outbreak due to poor testing rules and regulations.
- Reports of a resident suffering from bed sores, sepsis, weight loss, UTI, bruises, dehydration due to negligence.
- A detailed account of inadequate care, including being ignored, left in unsanitary conditions, receiving poor quality meals, and lack of compassion.
- Observations of insufficient staffing leading to neglect, particularly during meal times.
- Claims of not following care plans, with evidence from a web cam showing no checks on a resident, and charges for services not received.
Mixed Reviews:
- While some experiences highlight exceptional care and cleanliness, others raise serious concerns about neglect, inadequate staffing, and lack of compassion.
- There are reports of both professional and caring staff as well as instances of residents not receiving the necessary attention and care.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 2
Long-term quality measure rating:
2
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: Feb. 18, 2010
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 99
Total current residents: 75
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 4
Number of payment denials: 0
Number of fines: 4
Total cost of fines: $47335
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-04 | 2023-05-18 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2023-05-04 | 2023-05-18 | F | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2023-05-04 | 2023-05-18 | F | Emergency Preparedness Deficiencies | Develop a communication plan. |
| 2023-05-04 | 2023-05-18 | F | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2023-05-04 | 2023-05-18 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2023-05-04 | 2023-05-18 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2023-05-04 | 2023-05-10 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2023-05-04 | 2023-05-11 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-05-04 | 2023-06-02 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-05-04 | 2023-05-11 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-05-04 | 2023-05-11 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2023-05-04 | 2023-05-10 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure operating rooms are properly protected and written records are maintained and available for inspection. |
| 2023-05-04 | 2023-05-17 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-05-06 | 2022-05-07 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-05-06 | 2022-05-09 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-05-06 | 2022-05-09 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-05-06 | 2022-05-06 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2021-04-29 | 2021-05-20 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-04-29 | 2021-04-29 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2021-04-29 | 2021-05-20 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-16 | 2023-03-06 | F | Nursing and Physician Services Deficiencies | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| 2023-02-16 | 2023-03-06 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-08-11 | 2022-09-09 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-04-20 | 2023-05-11 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-04-20 | 2023-05-11 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-04-20 | 2023-05-11 | G | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2023-04-20 | 2023-05-11 | F | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2023-04-20 | 2023-05-11 | B | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2023-04-20 | 2023-05-11 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-08-20 | 2021-09-21 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-08-20 | 2021-09-21 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2021-08-20 | 2021-09-21 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-08-20 | 2021-09-21 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-03-31 | 2022-04-15 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-03-31 | 2022-04-15 | E | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2022-03-31 | 2022-04-15 | F | Nursing and Physician Services Deficiencies | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| 2022-03-31 | 2022-04-15 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-03-31 | 2022-04-15 | F | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-03-31 | 2022-04-15 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-05-05 | 2021-05-14 | L | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-04-13 | $8,453 |
| 2020-12-28 | $975 |
| 2021-05-05 | $21,360 |
| 2021-05-05 | $53,400 |
| 2022-03-31 | $5,000 |
| 2023-02-16 | $20,000 |
What is in the Neighborhood
- The closest city is Springfield which is 2.5 miles away and has a population of 116,565 (small city).
- The average income is $45,132, which is very low compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 29
- Average Temperature: 55.6
- Day Breakdown: The area gets 145 days of rain, 29 days of snow and 189 days of sun
- Precipitation: 1.9 inches a year
- The median age is 38.8 years old, very high compared to other cities.
- 6.39% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 3.62% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 3% Asian, 20% Black or African-American, 2% Hispanic or Latino, and 73% White.
- The crime rate is 12.89 per 100 people which is very high compared to other cities.
- Violent Crime: 3.93 incidents per 100 people
- Property Crime: 7.0 incidents per 100 people
- Drug-Related Crime: 0.48 incidents per 100 people
- The average life expectancy in zip code is 76.95 years old, which is low compared to other zip codes.
- Air Quality: Good Days 222.0, Moderate Days 44.0, Unhealthy for Sensitive Groups Days 4.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
County Market
0.4 miles awayRobert's Seafood Market
0.8 miles awayHy-Vee
2.0 miles awaySam's Club
2.1 miles awaySchnucks
2.3 miles awayTransportation
Springfield
2.1 miles awayBus Stations
Carpenter @ Simmons Cancer Institute
1.8 miles awayRutledge & Carpenter
1.9 miles awayRutledge & Miller
1.9 miles away352
2.5 miles awayWalmart West (Lindbergh)
3.4 miles awayBanks
United Community Bank
0.2 miles awayRegions Bank
0.7 miles awayPNC Bank
1.0 miles awayWilliamsville State Bank
1.7 miles awayTown and Country Bank
1.9 miles awayHospitals
Memorial Medical Center
1.9 miles awayHSHS Saint John's Hospital
2.3 miles awaySpringfield Clinic Wabash
2.6 miles awayWest Lake Recovery Center
5.0 miles awayLincoln Prairie Behavioral Health Center
5.7 miles awayPharmacies
CVS Pharmacy
0.2 miles awayWalgreens
0.4 miles awayHy-Vee Pharmacy
2.0 miles awayComplete Care Pharmacy
2.2 miles awaySchnucks Pharmacy
2.2 miles awayDentists
Prairie Dental Group: Tanya L. DeSanto DDS
2.0 miles awayTimothy Jones Dental
2.2 miles awayAspen Dental
2.3 miles awaySpringfield Dental Care
3.6 miles awayParks
Timberbrooke Park
0.1 miles awayJefferson Park
0.4 miles awaySpringfield
0.6 miles awayPasfield Park
0.7 miles awayWashington Park
0.8 miles awayNone Found
Shopping
Vinegar Hill Mall
1.9 miles awayWhite Oaks Plaza & Convenience Center
2.2 miles awayWhite Oaks Mall
2.2 miles awayCulture
The Pharmacy
2.2 miles awaySpringfield Art Association
2.3 miles awayHoogland Center
2.3 miles awayThe Pharmacy Gallery & Art Space
2.3 miles awaySpringfield Muni Opera
7.2 miles awayRestaurants
Thai Kitchen 2
0.2 miles awayPizza Hut
0.5 miles awayGyros Stop
0.5 miles awayHawaiian BBQ
0.5 miles awayAlexander's Steak House
0.6 miles awayGet exact pricing & check availability
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