📞 Call for pricing and availability: (800) 780-8101
Regency At Whitmore Lake
8633 N Main St, Whitmore Lake, MI 48189
For Pricing & Availability
(800) 780-8101To Reach a Resident
(734) 449-4431Estimated Pricing
Price Comparison
Regency At Whitmore Lake Description
Regency At Whitmore Lake is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is located in the small town of Whitmore Lake, Michigan. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 5.5 out of 10 making it the 2nd highest rated community in the city out of 2 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Whitmore Lake
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Whitmore Lake
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Many reviews highlight the caring and professional staff at Regency at Whitmore Lake, with specific mentions of the helpful admissions director and the kindness shown to residents and their families. The facility has undergone renovations, improving its appeal despite its older building. Families have expressed gratitude for the attentive and proactive care provided, including effective communication from the nursing staff and the variety of activities available for residents.
However, there are also several negative experiences reported, including concerns about inadequate staffing, neglect, and poor facility conditions. Some reviews describe instances where residents did not receive proper care, leading to health complications. There are also complaints about the management's focus on financial aspects over resident welfare and issues with staff attitudes and responsiveness.
While some families have had positive experiences, praising the facility for its care and the impact on their loved ones, others strongly advise against placing family members in this facility due to their negative experiences. The reviews present a mixed picture, suggesting that while some aspects of care and service are appreciated, there are significant areas that require improvement to ensure the well-being and dignity of all residents.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 3
Long-term quality measure rating:
2
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Nov. 8, 1994
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 135
Total current residents: 100
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 8
Number of
substantiated complaints: 51
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $175630
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-03 | 2022-12-23 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-11-03 | 2022-12-23 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-11-03 | 2022-12-23 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-11-03 | 2022-12-23 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-07-07 | 2021-08-09 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-08-06 | 2019-09-05 | C | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2019-08-06 | 2019-09-05 | F | Construction Deficiencies | Use approved construction type or materials. |
| 2019-08-06 | 2019-09-05 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-08-06 | 2019-09-05 | E | Smoke Deficiencies | Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. |
| 2019-08-06 | 2019-09-05 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2019-08-06 | 2019-09-05 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-08-06 | 2019-09-05 | E | Smoke Deficiencies | Have properly sized and located compartments to protect residents from smoke. |
| 2019-08-06 | 2019-09-05 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-08-06 | 2019-09-05 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2019-08-06 | 2019-09-05 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-08-06 | 2019-09-05 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-08-06 | 2019-09-05 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-13 | 2023-03-06 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2022-11-22 | 2022-12-23 | E | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| 2022-11-22 | 2023-03-06 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-11-22 | 2022-12-23 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2022-11-22 | 2023-03-06 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-11-22 | 2022-12-23 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-11-22 | 2022-12-23 | D | Quality of Life and Care Deficiencies | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| 2022-11-22 | 2022-12-23 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2022-11-22 | 2023-03-06 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2022-11-22 | 2022-12-23 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-11-22 | 2022-12-23 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-11-22 | 2022-12-23 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-11-22 | 2022-12-23 | D | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2022-11-22 | 2022-12-23 | E | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2022-11-22 | 2022-12-23 | E | Environmental Deficiencies | Have enough outside ventilation via a window or mechanical ventilation, or both. |
| 2022-11-22 | 2022-12-23 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-11-22 | 2022-12-23 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2022-11-22 | 2023-03-06 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-11-22 | 2023-03-06 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2022-11-22 | 2022-12-23 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-11-22 | 2022-12-23 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-11-22 | 2022-12-23 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-11-22 | 2022-12-23 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2022-11-22 | 2023-03-06 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-11-22 | 2022-12-23 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-11-22 | 2022-12-23 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-11-22 | 2022-12-23 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-11-22 | 2022-12-23 | F | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2022-11-22 | 2022-12-23 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2022-11-22 | 2023-03-06 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-11-22 | 2022-12-23 | D | Quality of Life and Care Deficiencies | Provide or get specialized rehabilitative services as required for a resident. |
| 2022-11-22 | 2023-03-06 | E | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2022-07-06 | 2022-08-03 | F | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-01-25 | 2022-02-25 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-01-25 | 2022-02-25 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2022-01-25 | 2022-02-25 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2022-01-25 | 2022-02-25 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2022-01-25 | 2022-02-25 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-01-25 | 2022-02-25 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-01-25 | 2022-02-25 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-01-25 | 2022-02-25 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-01-25 | 2022-02-25 | F | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2022-01-25 | 2022-02-25 | C | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2021-08-04 | 2021-08-12 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-07-14 | 2021-08-12 | E | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| 2021-07-14 | 2021-08-12 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-07-14 | 2021-08-12 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident when there is a significant change in condition |
| 2021-07-14 | 2021-08-12 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2021-07-14 | 2021-08-12 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-07-14 | 2021-08-12 | E | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2021-07-14 | 2021-09-24 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-07-14 | 2021-08-12 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-07-14 | 2021-08-12 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-07-14 | 2021-08-12 | D | Nursing and Physician Services Deficiencies | Ensure that the resident and his/her doctor meet face-to-face at all required visits. |
| 2021-07-14 | 2021-08-12 | D | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2021-07-14 | 2021-09-24 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-07-14 | 2021-08-12 | C | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-07-14 | 2021-08-12 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2021-07-14 | 2021-09-24 | F | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2021-06-17 | 2021-07-07 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-06-17 | 2021-07-07 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2021-06-17 | 2021-07-07 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-12-16 | 2021-01-11 | L | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-10-21 | 2020-11-06 | F | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2020-10-21 | 2020-11-11 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-10-21 | 2020-11-06 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-10-21 | 2020-11-11 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2020-08-07 | 2020-08-25 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-08-07 | 2019-09-04 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-08-07 | 2019-09-04 | D | Resident Rights Deficiencies | Give the resident's representative the ability to exercise the resident's rights. |
| 2019-08-07 | 2019-09-04 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-08-07 | 2019-09-04 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-08-07 | 2019-09-04 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-08-07 | 2019-09-04 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2019-08-07 | 2019-09-04 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2019-08-07 | 2019-09-04 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-08-07 | 2019-09-04 | D | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-06-18 | $77,550 |
| 2018-11-05 | $7,150 |
| 2020-12-16 | $97,500 |
| 2021-06-17 | $90,240 |
| 2021-06-17 | $58,656 |
| 2022-07-06 | $19,474 |
| 2022-07-06 | $29,960 |
What is in the Neighborhood
- The closest city is Whitmore Lake which is 1.3 miles away and has a population of 6,423 (very small town).
- The average income is $74,390, which is high compared to other zip codes.
- Weather
- The average life expectancy in zip code is 79.59 years old, which is high compared to other zip codes.
- Air Quality: Good Days 195.0, Moderate Days 41.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Polly Market
0.3 miles awayKroger
4.1 miles awayCostco
5.2 miles awayBusch's
5.9 miles awayMeijer
7.7 miles awayNone Found
Bus Stations
Food Gatherers
7.8 miles awayWarrington + Lincolnshire
8.1 miles awayNewport + Bird
8.2 miles awaySkyline High School
8.4 miles awayMiller P&R Lot
9.0 miles awayBanks
Flagstar Bank
5.5 miles awayFirst Merit Bank
6.2 miles awayComerica Bank
8.5 miles awayTCF Bank
8.8 miles awayPNC Bank
8.9 miles awayHospitals
Ascension Brighton Center for Recovery
7.2 miles awaySt. Joseph Mercy Brighton
9.7 miles awayUniversity of Michigan Medical Center
9.9 miles awayVA Ann Arbor Healthcare System
10.0 miles awaySaint Joseph Mercy Ann Arbor
12.1 miles awayPharmacies
CVS Pharmacy
2.7 miles awayWalgreens
6.0 miles awayRite Aid
6.7 miles awayNew Hudson Family Pharmacy
9.9 miles awayCVS
10.3 miles awayDentists
Dexter Dental Stuido
8.8 miles awayGreat Lakes Family Dental Group
8.9 miles awayEnhance Family Dentistry
9.0 miles awayDentistry By Design
9.1 miles awayDanielle Ruskin DDS
9.7 miles awayParks
Whitmore Lake City Park
0.4 miles awayNorthfield Estates Park
0.7 miles awayWhitmore Lake Preserve
1.1 miles awayMud Lake Bog
1.3 miles awayIndependence Lake County Park
1.7 miles awayNone Found
Shopping
Kerrytown Market
9.9 miles awayBegreen, Inc.
12.0 miles awayLover's Lane, Pro Nails, Subway Restaurant, 2 Studio Gym, Hair Crew, SleepChek Mattress Store, The Howell Diner
12.3 miles awayBriarwood Mall
12.9 miles awayTwelve Mile Crossing at Fountain Walk
15.0 miles awayCulture
The Encore Theater
8.9 miles awayYourist Studio Gallery
9.6 miles awayWalgreen Drama Center
9.6 miles awayWest Park Band Shell
9.9 miles awayTheatre Nova
10.0 miles awayRestaurants
Whitmore Lake Tavern
0.0 miles awayCaptain Joe's Grill
0.2 miles awayMarco's Pizza
0.3 miles awayDragon Court
2.5 miles awayTGI Friday's
5.3 miles awayGet exact pricing & check availability
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