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Regency At St Clair Shores
22700 Greater Mack Ave, Saint Clair Shores, MI 48080
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For Pricing & Availability
(800) 780-8101To Reach a Resident
(586) 443-4910Estimated Pricing
Price Comparison
Regency At St Clair Shores Description
Regency At St Clair Shores is a community that offers nursing care and skilled nursing and is located in the town of Grosse Pointe Woods, Michigan. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 7.5 out of 10 making it the 2nd highest rated community in the city out of 5 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Saint Clair Shores
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for Regency senior living facility present a mixed picture, highlighting both commendable and concerning aspects of the care and management experienced by residents and their families.
- Several reviewers praise specific staff members for their professionalism, compassion, and dedication, particularly in the admissions office and therapy department. Positive experiences include effective rehabilitation, attentive care, and helpful communication.
- Some families express gratitude for the care their loved ones received, noting that staff treated residents with dignity and compassion, and that the facility itself is beautiful and well-maintained.
- However, there are serious concerns raised about management, staff behavior, and overall care quality. Issues include alleged theft, verbal abuse, lack of supervision, and negligence leading to severe health risks. Some reviewers call for better oversight and even closure of the facility.
- Communication and administrative issues are also mentioned, with some families experiencing difficulty in getting information or feeling welcomed upon admission. Concerns about understaffing and its impact on care quality and resident safety are noted.
- Feedback on the physical therapy staff is generally positive, with many reviewers highlighting their skill and dedication in helping residents regain strength and mobility.
- Food quality and variety receive mixed reviews, with some complaints about meals being overcooked, lacking in flavor, or insufficient in quantity.
In summary, while there are instances of positive feedback regarding staff compassion and rehabilitation success, significant concerns about management practices, staff behavior, and overall resident care quality suggest a need for thorough evaluation and improvement at Regency.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: April 1, 1976
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 146
Total current residents: 132
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 39
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-17 | 2023-05-18 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2023-04-17 | 2023-05-18 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-04-17 | 2023-05-18 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-04-17 | 2023-05-18 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2023-04-17 | 2023-05-18 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-04-17 | 2023-05-18 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-02-18 | 2022-03-18 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2022-02-18 | 2022-03-18 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-02-18 | 2022-03-18 | E | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2022-02-18 | 2022-03-18 | E | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-02-18 | 2022-03-18 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-11-18 | 2019-12-17 | F | Emergency Preparedness Deficiencies | Establish policies and procedures including evacuation. |
| 2019-11-18 | 2019-12-17 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-11-18 | 2019-12-17 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-11-18 | 2019-12-17 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-11-18 | 2019-12-17 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-11-18 | 2019-12-17 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-11-18 | 2019-12-17 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-30 | 2022-12-22 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-11-30 | 2022-11-30 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-09-16 | 2022-10-12 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-09-16 | 2022-10-12 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-09-16 | 2022-10-12 | D | Nursing and Physician Services Deficiencies | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. |
| 2022-09-16 | 2022-10-12 | D | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2023-04-19 | 2023-05-18 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-04-19 | 2023-05-18 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2023-04-19 | 2023-05-18 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-04-19 | 2023-05-18 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2023-04-19 | 2023-05-18 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-04-19 | 2023-05-18 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2023-04-19 | 2023-05-18 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2023-04-19 | 2023-05-18 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2023-04-19 | 2023-05-18 | D | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2021-08-31 | 2021-09-30 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-08-31 | 2021-09-30 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-02-17 | 2022-03-18 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-02-17 | 2022-03-18 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-02-17 | 2022-03-18 | D | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| 2022-02-17 | 2022-03-18 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2022-02-17 | 2022-03-18 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-02-17 | 2022-03-18 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-02-17 | 2022-03-18 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-02-17 | 2022-03-18 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-02-17 | 2022-03-18 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-07-21 | 2021-08-18 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-02-08 | 2021-03-04 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2019-11-19 | 2019-12-17 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-11-19 | 2019-12-17 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-11-19 | 2019-12-17 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-11-19 | 2019-12-17 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-11-19 | 2019-12-17 | E | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2019-11-19 | 2019-12-17 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2019-11-19 | 2019-12-17 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2019-11-19 | 2019-12-17 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2019-11-19 | 2019-12-17 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2019-11-19 | 2019-12-17 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2019-11-19 | 2019-12-17 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-11-19 | 2019-12-17 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-11-19 | 2019-12-17 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-03-12 | $11,278 |
| 2021-08-31 | $14,385 |
What is in the Neighborhood
- The closest city is Grosse Pointe Woods which is 1.3 miles away and has a population of 15,762 (small town).
- The average income is $58,685, which is average compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 27
- Average Temperature: 52.5
- Day Breakdown: The area gets 156 days of rain, 45 days of snow and 163 days of sun
- Precipitation: 2.0 inches a year
- The average life expectancy in zip code is 77.12 years old, which is low compared to other zip codes.
- Air Quality: Good Days 129.0, Moderate Days 50.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Kroger
0.8 miles awayAldi
1.3 miles awaySave-A-Lot
2.7 miles awayFamily Foods
2.8 miles awayCostco
3.0 miles awayNone Found
Bus Stations
Greater Mack / Englehardt (NB)
0.0 miles awayGreater Mack / Oconnor (NB)
0.1 miles awayGreater Mack / Colony (SB)
0.1 miles awayGreater Mack / Maxine (NB)
0.2 miles awayGreater Mack / Maxine (SB)
0.2 miles awayBanks
Christian Financial Credit Union
3.3 miles awayCoAmerica Bank
3.8 miles awayFifth Third Bank
4.0 miles awayCitizens Bank
4.3 miles awayTCF Bank
4.3 miles awayHospitals
St. John Hospital and Medical Center
2.8 miles awayStoneCrest Center
3.8 miles awayHenry Ford Medical Center-Cottage
4.4 miles awayBeaumont Hospital, Grosse Pointe
5.3 miles awaySaint John Macomb-Oakland Hospital, Warren
6.0 miles awayPharmacies
Collie Drugs
0.7 miles awayRite Aid
0.9 miles awayWalgreens
1.1 miles awayCVS Pharmacy
1.5 miles awayFairway Sav-Mor Drug Store
1.6 miles awayDentists
Malouf Family Dentistry
2.3 miles awayPaul Dental Group
4.2 miles awayAlpha Family Dental PC - Camilo Machado DDS, MS
4.5 miles awayMerit Dental St. Clair Shores
4.6 miles awayWarren Dentistry
6.1 miles awayParks
Saint Clair Shores
0.3 miles awayLakefront Park
0.9 miles awayBrys Park
1.0 miles awayWahby Park
1.1 miles awayChene-Trombley Park
1.1 miles awayPlaces of Worship
Trinity Deliverance Church
8.9 miles awayMariner's Church
11.7 miles awaySandwich First Baptist Church
14.9 miles awayShopping
Eastland Center
2.0 miles awayMacomb Mall
5.0 miles awayThe Shops at Sterling Ponds
8.7 miles awayTecumseh Mall
10.2 miles awayShopping Center
10.6 miles awayCulture
North Coast Studios
4.8 miles awayGrosse Pointe Theater
5.0 miles awayHarpos Concert Theatre
5.2 miles awayMichigan Lottery Amphitheatre at Freedom Hill
8.1 miles awayPlanet Ant Theater
9.5 miles awayRestaurants
The Grubhouse
0.3 miles awayRed Olive Family Restaurants
0.8 miles awayJet's Pizza
1.6 miles awayLittle Italy Pizza
1.7 miles awayChili's
2.0 miles awayGet exact pricing & check availability
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