📞 Call for pricing and availability: (800) 780-8101
Regal Heights Healthcare & Rehab Center
6525 Lancaster Pike, Hockessin, DE 19707
For Pricing & Availability
(800) 780-8101To Reach a Resident
(302) 998-0181Estimated Pricing
Price Comparison
Regal Heights Healthcare & Rehab Center Description
Regal Heights Healthcare & Rehab Center is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is about 2.7 miles outside the town of Hockessin, Delaware. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 5.7 out of 10 making it the 5th highest rated community in the city out of 5 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Hockessin
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Hockessin
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- There are complaints about lost or misplaced personal items, including clothes.
- Some staff members, including the ADON, are described as rude, obnoxious, and unprofessional.
- Reports of poor bedside manner, disrespectful attitudes towards residents and guests, and accusations of theft by staff.
- Concerns about unsafe discharge practices and significant changes in the level of care required after discharge.
- Work environment described as terrible, with issues around staff performance, lack of proper PPE, and unprofessional behavior.
- Mixed reviews on cleanliness and care quality, with some noting good care but poor cleanliness in certain areas.
- Allegations of neglect, staff mistreating patients, and a facility being infested with mice.
- Instances of inappropriate behavior by staff, including ignoring residents in need and taking personal items from residents.
- Positive feedback about the facility's appearance, modern equipment, and some experiences of caring staff.
- Warnings from reviewers not to place loved ones in the facility due to negative experiences.
Overall, the reviews highlight significant concerns about staff behavior, facility management, and the quality of care, alongside a few positive remarks about the facility's condition and some instances of satisfactory care.
Reviews
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Regal Heights Healthcare & Rehab Center Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Jan. 1, 1967
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 172
Total current residents: 165
Facility is located in a hospital: No
Special Focus Status Candidate: Yes
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 4
Number of
substantiated complaints: 11
Number of payment denials: 0
Number of fines: 4
Total cost of fines: $58409
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2017-06-15 | 2017-07-27 | E | Smoke Deficiencies | Properly provide smoke detection systems in areas open to corridors. |
| 2017-06-15 | 2017-07-27 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-11-07 | 2019-12-20 | B | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-11-07 | 2019-12-20 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2019-11-07 | 2019-12-20 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-11-07 | 2019-12-20 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2019-11-07 | 2019-12-20 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-11-07 | 2019-12-20 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-11-07 | 2019-12-20 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-11-07 | 2019-12-20 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-11-07 | 2020-02-10 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2019-11-07 | 2019-12-20 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2019-11-07 | 2019-12-20 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2019-11-07 | 2019-12-20 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-11-07 | 2019-12-20 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-11-07 | 2019-12-20 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2019-11-07 | 2019-12-20 | D | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2019-11-07 | 2019-12-20 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-11-07 | 2019-12-20 | B | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-11-07 | 2019-12-20 | D | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| 2019-11-07 | 2019-12-20 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-11-07 | 2020-02-10 | E | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2022-03-10 | 2022-03-29 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-03-10 | 2022-03-29 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-02-09 | 2022-03-29 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-02-09 | 2022-03-29 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-02-09 | 2022-03-29 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-02-09 | 2022-03-29 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-02-09 | 2022-03-29 | J | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-02-09 | 2022-03-29 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2022-02-09 | 2022-03-29 | E | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2022-02-09 | 2022-03-29 | D | Administration Deficiencies | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. |
| 2022-02-09 | 2022-03-29 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
| 2021-10-28 | 2021-12-07 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-10-28 | 2021-12-07 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-10-28 | 2021-12-07 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-08-20 | 2018-10-03 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-08-20 | 2018-10-03 | E | Resident Rights Deficiencies | The resident has the right to receive notices in a format and a language he or she understands. |
| 2018-08-20 | 2018-10-03 | E | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2018-08-20 | 2018-10-03 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2018-08-20 | 2018-10-03 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-08-20 | 2018-10-03 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-08-20 | 2018-10-03 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2018-08-20 | 2018-10-03 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-08-20 | 2018-10-03 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2018-08-20 | 2018-10-03 | E | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2018-08-20 | 2018-10-03 | D | Nursing and Physician Services Deficiencies | Provide or arrange emergency care by a doctor 24 hours a day. |
| 2018-08-20 | 2018-10-03 | E | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2018-08-20 | 2018-10-03 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-08-20 | 2018-10-03 | D | Administration Deficiencies | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. |
| 2018-08-20 | 2018-10-03 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-08-20 | 2018-10-03 | L | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-08-20 | 2018-10-03 | D | Environmental Deficiencies | Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture. |
| 2020-12-22 | 2021-02-04 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2017-06-15 | 2017-07-12 | E | Resident Rights Deficiencies | Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. |
| 2017-06-15 | 2017-07-12 | E | Environmental Deficiencies | Provide housekeeping and maintenance services. |
| 2017-06-15 | 2017-07-12 | D | Resident Assessment and Care Planning Deficiencies | Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2017-06-15 | 2017-07-12 | E | Quality of Life and Care Deficiencies | Provide necessary care and services to maintain or improve the highest well being of each resident . |
| 2017-06-15 | 2017-07-12 | D | Quality of Life and Care Deficiencies | Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. |
| 2017-06-15 | 2017-07-12 | E | Pharmacy Service Deficiencies | Ensure that residents are safe from serious medication errors. |
| 2017-06-15 | 2017-07-12 | D | Nutrition and Dietary Deficiencies | Store, cook, and serve food in a safe and clean way. |
| 2017-06-15 | 2017-07-11 | E | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2017-06-15 | 2017-07-11 | E | Pharmacy Service Deficiencies | At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor. |
| 2017-06-15 | 2017-07-11 | E | Pharmacy Service Deficiencies | Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. |
| 2017-06-15 | 2017-07-11 | E | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-08-20 | $42,379 |
| 2019-11-07 | $11,281 |
| 2020-12-22 | $9,750 |
| 2021-10-28 | $9,750 |
| 2021-11-15 | $650 |
| 2022-02-09 | $38,259 |
What is in the Neighborhood
- The closest city is Hockessin which is 2.7 miles away and has a population of 13,527 (small town).
- The average income is $150,788, which is very high compared to other zip codes.
- Weather
- High Temperature: 80
- Low Temperature: 34
- Average Temperature: 57.5
- Day Breakdown: The area gets 148 days of rain, 22 days of snow and 193 days of sun
- Precipitation: 1.7 inches a year
- The average life expectancy in zip code is 77.77 years old, which is average compared to other zip codes.
- Air Quality: Good Days 41.0, Moderate Days 19.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Gigante
2.4 miles awayLa Simpatica
2.4 miles awayAcme
2.6 miles awayALDI
2.7 miles awayHarvest Market Natural Foods
2.7 miles awayTransportation
Churchmans Crossing
5.1 miles awayWilmington
5.8 miles awayBus Stations
4
3.1 miles awayDART Bus Stop
3.8 miles awayWilmington Greyhound Terminal
5.8 miles away2;35
5.9 miles awayBanks
Wells Fargo
2.5 miles awayFulton Bank
2.5 miles awayWSFS Bank
2.6 miles awayTD Bank
2.6 miles awayM&T Bank
2.7 miles awayHospitals
Veterans Affairs Medical Center Wilmington
3.0 miles awaySaint Francis Healthcare
4.6 miles awayRockford Center: Gupta Saurabh MD
4.9 miles awayNemours/Alfred I. duPont Hospital for Children
5.1 miles awayChristiana Hospital
5.2 miles awayPharmacies
Walgreens Pharmacy
1.7 miles awayWalgreens
2.5 miles awayRite Aid
2.5 miles awayWalmart Pharmacy
2.9 miles awayCVS
3.8 miles awayDentists
Kirkwood Dental
2.4 miles awayPike Creek Dental
2.7 miles awayDental Associates of Delaware
3.1 miles awayHockessin Dental
3.3 miles awayWahl Family Dentistry
5.9 miles awayParks
Delcaste Recreation Area
1.2 miles awayDelcastle Recreation Park
1.2 miles awayBrandywine Springs Park
1.5 miles awayCedar Park
2.0 miles awaySherwood II
2.0 miles awayPlaces of Worship
Red Clay Creek Presbyterian Church
1.0 miles awayHockessin Friends Meetinghouse
2.7 miles awayMarshallton United Methodist Church
2.9 miles awaySt. James Episcopal Church
3.3 miles awaySt. Joseph's on the Brandywine
3.5 miles awayShopping
Independence Mall
5.9 miles awayChristiana Mall
5.9 miles awayConcord Mall
6.9 miles awayShoppes at Buena Vista
8.2 miles awayBeaver Brook Plaza
8.7 miles awayCulture
Everyday Artists Studio
2.8 miles awayStation Gallery
3.1 miles awayWorld Cafe Live
5.8 miles awayGrand Opera House
5.8 miles awayKenneth Flash
6.3 miles awayRestaurants
Charcoal Pit
2.4 miles awayPrimo Hoagies
2.4 miles awayTree Garden
2.5 miles awayBull’s Eye
2.5 miles awayMexican Table Restaurant
2.5 miles awayGet exact pricing & check availability
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