Reflections Memory Care - Chatham

Reflections has received numerous positive reviews from families and individuals who have experienced their care and services. Many highlight the exceptional staff, noting their attentiveness, kindness, and professionalism. The facility is praised for its cleanliness, inviting atmosphere, and the quality of care provided to residents. The management, particularly the director and nursing staff, are frequently mentioned for their excellent communication and dedication to residents' well-being.

Several reviews mention the variety of amenities and activities available, including on-site pharmacy services, regular doctor visits, physical and occupational therapy, a beauty salon, and a range of recreational activities. The facility's efforts to create a home-like environment, especially through personalized care and engaging activities, are well-appreciated.

However, there are a few critiques regarding the facility's maintenance and staffing levels, with some noting a decline in the quality of services and cleanliness over time. Concerns about the adequacy of care and activities, as well as the management's focus on expansion over maintaining current standards, were also mentioned.

Despite these criticisms, the majority of reviews express gratitude for the compassionate care provided to their loved ones, often describing the staff as dedicated and the facility as excellent. Many reviewers recommend Reflections for those seeking memory care services, highlighting the positive impact the facility and its staff have had on their families.