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Red Rocks Care Center
3720 Church Rock Street, Gallup, NM 87301
For Pricing & Availability
(800) 780-8101To Reach a Resident
(505) 722-2261Estimated Pricing
Price Comparison
Red Rocks Care Center Description
Red Rocks Care Center is a community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 4.0 miles outside the town of Gallup, New Mexico and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 8.6 out of 10 making it the 2nd highest rated community in the city out of 2 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Gallup
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Gallup
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Gallup
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Gallup
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Red Rocks Care Center has received a variety of reviews from residents, their families, and staff. Many highlight the exceptional care and dedication of the therapy department, nursing staff, and caregivers, noting significant improvements in residents' health and mobility. The staff's commitment during challenging times has been appreciated, with their efforts to make residents feel welcomed and at home, especially during the holiday season, receiving praise.
Several reviews commend the professional and caring team for their flexibility with visitation methods and for treating residents with dignity and respect. Employees, including newer ones, feel welcomed and valued, contributing to a family-like atmosphere. Positive observations also extend to the cleanliness and friendliness of the facility, with some noting it as the best they've seen for elder care.
However, not all feedback is positive. Some reviews express frustration with perceived shortcomings in care, lack of proper job execution, and concerns over neglect and abuse. Issues with the facility's condition, responsiveness to residents' needs, and the quality of rehabilitation services were also mentioned. Despite these criticisms, there are accounts of satisfactory experiences, with loved ones receiving respectful and attentive care.
Overall, while many reviews celebrate the compassionate care and supportive community at Red Rocks Care Center, there are calls for improvements in certain areas to ensure all residents receive the high-quality care they deserve.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: March 1, 1992
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 102
Total current residents: 90
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 0
Number of payment denials: 3
Number of fines: 2
Total cost of fines: $23035
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-02 | 2023-06-20 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2023-05-02 | 2023-06-20 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-05-02 | 2023-06-20 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-05-02 | 2023-06-20 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2023-05-02 | 2023-06-20 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2023-05-02 | 2023-06-20 | E | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2022-03-22 | 2022-03-31 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-03-22 | 2022-04-14 | E | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2022-03-22 | 2022-03-23 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-03-22 | 2022-03-25 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2022-03-22 | 2022-03-28 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2020-12-08 | 2021-03-01 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2020-12-08 | 2021-02-01 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2020-12-08 | 2021-02-01 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2020-12-08 | 2021-02-01 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2020-12-08 | 2021-02-01 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2020-12-08 | 2021-03-01 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2020-12-08 | 2021-02-01 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-09-15 | $113,815 |
| 2018-06-21 | $167,188 |
| 2019-04-26 | $13,905 |
| 2022-01-20 | $23,989 |
| 2022-01-20 | $15,593 |
| 2023-02-06 | $7,443 |
| 2023-02-06 | $11,450 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2017-09-15 | 103 |
| 2018-06-21 | 21 |
| 2022-01-20 | 55 |
| 2023-02-06 | 33 |
| 2023-05-05 | 9 |
What is in the Neighborhood
- The closest city is Gallup which is 4.0 miles away and has a population of 23,240 (small town).
- The average income is $50,550, which is low compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 32
- Average Temperature: 55.0
- Day Breakdown: The area gets 68 days of rain, 20 days of snow and 276 days of sun
- Precipitation: 0.5 inches a year
- The crime rate is 14.52 per 100 people which is very high compared to other cities.
- Violent Crime: 5.62 incidents per 100 people
- Property Crime: 7.79 incidents per 100 people
- Drug-Related Crime: 0.33 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Pronto Food Mart
1.9 miles awayAlbertsons
2.5 miles awayShop-n-Save
3.1 miles awaySafeway
4.8 miles awayWalmart Supercenter
5.4 miles awayTransportation
Gallup
3.9 miles awayNone Found
Banks
Pinnacle Bank
2.5 miles awayTBK Bank
2.6 miles awayWaFd Bank
4.0 miles awayBank of America
22.7 miles awayFirst American Credit Union
23.7 miles awayHospitals
Rehoboth McKinley Christian Health Care Services
3.3 miles awayGallup Indian Medical Center
3.5 miles awayPharmacies
Walgreens
2.5 miles awayDentists
Sundance Dental
3.8 miles awayGallup Children's Dentistry1
4.9 miles awayGallup Dental Group
5.1 miles awayParks
Indian Hills Park
0.2 miles awayGallup
3.1 miles awayBabe Ruth Park
3.2 miles awayRed Rock State Park
3.5 miles awayRed Rocks Historical Marker
4.7 miles awayNone Found
Shopping
Plaza del Norte
5.0 miles awayRio West Mall
5.1 miles awayNone Found
Restaurants
Denny's
0.4 miles awayDickey's Barbecue Pit
0.5 miles awayRoute 66 Diner
1.8 miles awayRailway Cafe
2.2 miles awayEarl's Family Restaraunt
2.8 miles awayGet exact pricing & check availability
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