Recuperative Services Unit-Hebrew Rehab Center

The reviews for the facility are mixed, with some highlighting exceptional care and professionalism, while others express significant concerns about patient treatment and facility management.

• One reviewer praised the facility for taking amazing care of their father over three years, noting the high level of professionalism and care by the staff.
• Another shared a less favorable experience, detailing inadequate communication, delayed medication, and unaddressed patient needs during their mother's stay in the RSU after surgery complications.
• A patient recounted a horrible experience due to delayed pain medication and unresponsive staff following a back operation.
• Conversely, another reviewer expressed gratitude for the wonderful care their mother received, mentioning the caring, competent staff and well-maintained facility.
• Complaints about rudeness from a receptionist and overall negative experiences, including noise disturbances, rushed physical therapy, and inadequate patient respect, were also mentioned.
• Positive comments included a good work environment, great atmosphere, and appreciation for specific staff members and the view from the second floor.
• Critiques also touched on issues like unresponsive staff, unattended patient needs leading to falls, and a general lack of care that led one reviewer to vow never to return.
• One detailed review described the facility as a "hellscape" with rough treatment by staff, unmet promises of physical therapy, and severe neglect.
• Another review criticized the treatment by nursing assistants and management's failure to address concerns, leading to an early departure from the facility.
• Concerns about cleanliness, pest control, medication management, and unprofessional behavior by the clinical coordinator were also highlighted.

Overall, while some reviews commend the staff's care and the facility's environment, many raise serious concerns about patient treatment, staff responsiveness, and facility management.