Rebekah Rehab And Extended Care Center

Reviews of the nursing home and rehabilitation centers show a mixed range of experiences from visitors and family members of residents. Some highlight the exceptional care and professionalism of the staff, particularly praising the physical therapy teams, cleanliness, and the overall service quality. Positive experiences include effective pain management, rapid recovery from surgeries, and a friendly, supportive environment that fosters happiness and well-being among residents.

However, there are significant concerns raised about the level of care and attention provided to the residents. Some reviews describe situations of neglect, such as inadequate checking on residents, failure to change bedding, and development of bed sores due to improper positioning. There are also complaints about the lack of communication and updates, especially related to COVID-19 protocols and quarantine measures, which have left family members uninformed and unable to visit their loved ones. The staff's attitude and responsiveness have been criticized, with some calling for immediate action to address these issues.

While some families express gratitude for the care their loved ones received, others describe their experiences as the worst, citing incompetence, lack of compassion, and rudeness among the staff. The administration's handling of situations and the overall approach to patient care have been questioned, with calls for improvements in staff training and facility management.

Overall, the reviews suggest a need for a more consistent standard of care across the board, emphasizing the importance of communication, compassion, and professionalism in the treatment of elderly and sick residents.