Ray Hickey Hospice House

Positive Reviews:

• Many reviewers praised the compassionate care provided by the staff, mentioning specific employees who went above and beyond in their duties.
• Several reviews highlighted the beautiful facility and the exceptional end-of-life care their loved ones received, making a difficult time a bit easier for families.
• Some reviewers specifically thanked the staff for making both the patients and their families feel comfortable and cared for during their stay.

Negative Reviews:

• There were reports of theft, with one reviewer stating that a significant amount of money was stolen from their relative by an employee.
• Some reviewers expressed dissatisfaction with the level of care, mentioning unexperienced and unsympathetic staff, and inadequate pain management.
• Concerns were raised about the use of medication, with some families feeling that their loved ones were overly sedated without clear explanations.
• Issues with communication and perceived rudeness from some staff members were also mentioned, impacting the overall experience negatively for some families.

Mixed Reviews:

• While many reviews were overwhelmingly positive, praising the staff and the facility, others had mixed feelings due to specific incidents or interactions that affected their perception.
• The facility was described by one reviewer as not being as homey as expected, indicating a preference for a more comfortable and welcoming environment.