Rambling Oaks Courtyard

Positive Reviews:

• Rambling Oaks receives high praise for its outstanding care, with many noting the staff's kindness, patience, and respect towards residents.
• Several reviewers highlighted the facility's excellent patient to RN ratio, a wide range of activities, and the attention to individual needs, including dietary preferences and personal interests.
• Family members of residents appreciate the facility's clean environment, the absence of typical nursing home odors, and the friendly, caring attitude of the staff.
• Many reviews commend the facility for its effective rehabilitation services, mentioning significant improvements in their loved ones' health and mobility.
• The staff's expertise and attentiveness in addressing both physical and emotional needs of the residents are frequently mentioned, contributing to a positive and supportive community atmosphere.

Negative Reviews:

• One review criticizes the facility for staff shortages, overworked employees, and alleged discriminatory behavior by leadership, suggesting a significant discrepancy between the facility's claims and the actual care provided.
• Another negative review mentions an unprofessional experience with the hiring process, indicating potential issues within the administrative department.
• Concerns about the quality of care, including late dinners and inadequate attention to residents' needs, were raised, suggesting that the facility may struggle with staffing and operational efficiency.

Mixed Reviews:

• While many reviews are overwhelmingly positive, praising the facility's staff, care quality, and environment, a few reviews raise serious concerns about staff shortages, management practices, and the overall quality of care.
• Some reviews mention specific incidents that were not addressed satisfactorily by the administration, though these are relatively few compared to the positive feedback.