Rackleff Place

Positive Reviews:

• Staff members, including house staff, nurses, and administrators, are praised for their dedication and caring nature.
• Residents and their families are treated like part of a family, with staff getting to know them by name.
• The facility is noted for its attentive and friendly staff, director, and a home-like environment that prioritizes resident safety, especially during the COVID-19 pandemic.
• Activities and meals are highlighted as excellent, contributing to a positive living experience for residents.
• The community size allows for personalized care and attention to individual needs.
• Visitors and community members have had positive experiences, noting the warm, clean, and inviting atmosphere.
• The leadership is commended for fostering a community that leads with love and respect, with a focus on high standards of care and health.

Negative Reviews:

• One review criticizes the management, specifically mentioning issues with food quality, language barriers with the cook, cleanliness, and overall facility maintenance.
• Another review suggests the need for a new management team without providing specific details.

Overall Sentiment:

The majority of reviews for this senior living facility are overwhelmingly positive, with many highlighting the caring nature of the staff, the quality of care, and the warm, family-like atmosphere. A couple of negative reviews mention management and facility issues, but these are significantly outnumbered by positive feedback.