Quillen Manor

Positive Reviews:

• Quillen Manor has exceeded expectations, providing exceptional care and communication, ensuring peace of mind for families.
• The community is described as pretty, quaint, warm, homey, and cozy, with great care for residents and engaging activities.
• Staff are praised for being fantastic, caring, knowledgeable, patient, and attentive, making the transition for new residents smooth and comforting.
• Food quality is consistently highlighted as excellent, a pleasant surprise compared to other facilities.
• Quillen Manor is celebrated for its clean and welcoming environment, with friendly staff and a sense of extended family among residents and employees.
• Visitors and church groups note the cleanliness and pleasant atmosphere of the facility, along with the genuine care provided by the staff.
• Employees express love for their job, the residents, and the sense of family among coworkers.

Negative Reviews:

• One review mentions a decline in the quality of the nursing staff, suggesting the facility has become a shell of its former self.
• Concerns about the facility's work environment include being understaffed, lack of support, and negative experiences with the staff's attitude.
• The facility is described by one reviewer as the "most ghetto place to work," criticizing the care for staff and management attitudes.

Mixed Feedback:

While many reviews praise the facility for its care, environment, and staff, a few reviews highlight significant concerns about staffing and management. Prospective residents and employees may want to consider these mixed reviews when making decisions about Quillen Manor.