Queen City Nursing Center

Reviews of the senior living facility have shown a mix of experiences. Some family members have expressed deep gratitude for the care and attention their loved ones received, especially during challenging times such as the COVID-19 pandemic. They highlighted the dedication of the staff, cleanliness of the facility, and the range of activities available for residents.

Particularly, the nursing staff has been praised for treating residents like their own family members, working tirelessly to ensure all needs are met. The management team and Nursing Administrators were also commended for their leadership and commitment.

However, there have been concerns raised about the handling of a COVID-19 outbreak within the facility, with some feeling that the situation was not adequately addressed or communicated.

While many reviews are positive, noting the kindness and compassion of the RNs and staff, and the excellent care provided to residents, there are also critical voices. Some relatives of residents have had negative experiences, mentioning inadequate care, and expressing dissatisfaction with certain aspects of the facility's approach to resident safety and well-being.

One review specifically mentioned a distressing incident involving a resident's health emergency that was allegedly not properly addressed, leading to a tragic outcome.

Overall, the facility has received both high praise for its care and criticism for certain practices, reflecting a range of individual experiences.