Queen Anne Manor

Positive Reviews:

• Queen Anne Manor is praised for its beautiful facility, enriching programs for seniors, and exceptional care.
• Family members express gratitude for the dedicated support staff, describing them as an extended family.
• Some reviews highlight the organized and helpful nature of the marketing director and the executive director in assisting families with the transition to memory care.
• There are no reported cases of the virus at the facility, and the staff is commended for their patience and care during quarantine periods.
• Carissa, a management executive, is recognized for her hands-on approach and dedication to resident well-being.
• Several families share their positive experiences, noting the caring staff, responsive management, and the homey feel of the community.
• Employees express satisfaction with their workplace, citing a welcoming and kind environment.

Negative Reviews:

• A former employee criticizes the memory care staff for negligence and mentions an incident where a resident managed to leave the facility due to an open door.
• There are allegations of staff being rude to a developmentally delayed resident and acting differently in front of families.
• Complaints about the quality of food and medical staff making careless mistakes, leading to a resident being removed from the facility.
• Another former employee describes a negative working experience, criticizing management for lack of responsiveness and favoritism.
• There are claims of a bad reputation around the Puget Sound area and issues with cleanliness, specifically mentioning mold on ice.