📞 Call for pricing and availability: (800) 780-8101

Quality Life Services - New Castle

520 Friendship Street, New Castle, PA 16101

Nursing Home Skilled Nursing

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(724) 654-7791

Estimated Pricing

Studio
Estimated $8,196

Price Comparison

  • Average City Price: $8,225
  • Average State Price: $9,844
  • Average National Price: $7,508


  • Quality Life Services - New Castle Description

    Quality Life Services - New Castle is a community that offers nursing care and skilled nursing and is located in the town of New Castle, Pennsylvania. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 6.4 out of 10 making it the 7th highest rated community in the city out of 1 communities. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in New Castle

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in New Castle


    Community Reviews

    6.4
    Quality Life Services - New Castle
    Based on My Caring Plan's proprietary scoring, including 22 reviews across the web

    Ranking

  • Ranking in City: 7 out of 10 communities in New Castle
  • Ranking in State: 1191 out of 1451 communities in PA
  • Facility and Grounds B

    Care B

    Staff A

    Cleanliness A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Staff is very friendly and helpful, with food made to order and of good quality.
    • Physical therapy staff is praised for their competence.
    • Some families experienced courteous and helpful staff during difficult times, noting honesty and integrity in financial dealings.
    • Excellent care reported by some, with caring nurses and aides, lots of activities, and effective rehabilitation services.
    • Facility described as clean and neat, with caring and compassionate staff, and without the typical nursing home smells.
    • Visitors noted helpful and friendly staff, with clean facilities and plenty of space.

    Negative Reviews:

    • Reports of a resident not receiving promised physical therapy and losing personal items. Communication about health issues was lacking.
    • Several reviews describe the facility as understaffed, with some staff members not performing their duties properly, leading to neglect and poor hygiene.
    • Complaints about the facility being a poor environment, with accusations of it being filthy and a place of neglect and abuse.
    • Management criticized for incompetence and poor decision-making regarding staff.
    • Concerns over inadequate staffing, poor follow-up by medical staff, and insufficient COVID protocols.
    • Family members observed inadequate care for dementia patients, describing it as an insensitive and neglectful environment.

    Mixed Feedback:

    While some reviews highlight the caring and professional nature of the staff and the cleanliness of the facility, others express serious concerns about neglect, hygiene, and overall management. Experiences seem to vary greatly among residents and their families.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Secure Memory Unit with Specialized Support

    Restorative Nursing

    Rapid Rehab Program: Physical and Occupational Therapy – 7 Days a Week

    Specialized Psychiatric Services & Behavioral Support

    Speech Therapy

    Wound Care


    Activities

    Art

    Excursions



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 4
    Staffing rating: 3
    Quality measure rating: 4
    Long-term quality measure rating: 5
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Jan. 1, 1967
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 204
    Total current residents: 108
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 2
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $3900


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-07-18 2022-09-16 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2022-07-18 2022-09-16 E Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2022-07-18 2022-09-16 D Egress Deficiencies Have properly located and lighted "Exit" signs.
    2022-07-18 2022-09-16 E Smoke Deficiencies Install a fire alarm system that can be heard throughout the facility.
    2022-07-18 2022-09-16 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-07-18 2022-09-16 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2022-07-18 2022-09-16 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2022-07-18 2022-09-16 F Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2022-07-18 2022-09-16 B Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.
    2022-07-18 2022-09-16 B Gas, Vacuum, and Electrical Systems Deficiencies Ensure operating rooms are properly protected and written records are maintained and available for inspection.
    2021-09-16 2021-10-15 E Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2021-09-16 2021-10-15 E Egress Deficiencies Install proper backup exit lighting.
    2021-09-16 2021-10-15 E Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2021-09-16 2021-10-15 B Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.
    2021-09-16 2021-10-15 F Gas, Vacuum, and Electrical Systems Deficiencies Have power receptacles that are properly grounded.
    2021-09-16 2021-10-15 C Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2020-01-13 2020-03-03 C Construction Deficiencies Meet other general requirements.
    2020-01-13 2020-03-03 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2020-01-13 2020-03-03 B Smoke Deficiencies Have properly installed hallway dispensers for alcohol-based hand rub.
    2020-01-13 2020-03-03 C Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2020-01-13 2020-03-03 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2020-01-13 2020-03-03 B Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2020-01-13 2020-03-03 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2020-01-13 2020-03-03 E Miscellaneous Deficiencies Provide properly sized and located linen or trash receptacles.
    2020-01-13 2020-03-03 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2020-01-13 2020-03-03 B Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.
    2020-01-13 2020-03-03 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure electrical receptacles or cover plates have distinctive color or marking.

    Fines

    Fine Date Fine Amount
    2021-09-03 $3,250
    2021-11-22 $650

    What is in the Neighborhood

    General Area Overview
    • The closest city is New Castle which is 1.0 miles away and has a population of 22,375 (small town).
    • The average income is $48,444, which is low compared to other zip codes.
    • Weather
      • High Temperature: 75
      • Low Temperature: 29
      • Average Temperature: 52.9
      • Day Breakdown: The area gets 193 days of rain, 43 days of snow and 127 days of sun
      • Precipitation: 2.8 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 76.99 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 105.0, Moderate Days 12.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Giant Eagle
    1.3 miles away
    Sparkle Market
    2.4 miles away
    Joseph's Marketplace
    2.6 miles away
    Walmart Supercenter
    3.1 miles away
    ALDI
    3.5 miles away

    None Found

    Bus Stations

    Britton Hill Housing
    0.3 miles away
    Butler Avenue
    0.3 miles away
    Lutton Street
    0.3 miles away
    Long Avenue
    0.4 miles away
    White Street
    0.5 miles away

    Banks

    Huntington Bank
    0.7 miles away
    PNC Bank
    0.7 miles away
    First Commonwealth Bank
    3.2 miles away
    Huntington
    3.3 miles away
    First National Bank
    4.3 miles away

    Hospitals

    UPMC Jameson
    1.6 miles away
    Ellwood City Hospital
    8.9 miles away
    UPMC Horizon - Shenango Valley
    16.6 miles away
    Surgical Hospital At Southwoods
    16.6 miles away
    Saint Elizabeth Boardman Hospital
    16.7 miles away

    Pharmacies

    CVS Pharmacy
    0.3 miles away
    Rite Aid
    0.8 miles away
    Walgreens
    1.7 miles away
    Giant Eagle Pharmacy
    4.5 miles away
    College Hill Pharmacy
    15.0 miles away

    Dentists

    Karski Dental
    3.0 miles away
    Dr. David C. Spokane Orthodontics
    3.0 miles away
    Refresh Dental
    3.2 miles away
    Mark A Moses DMD
    4.2 miles away
    Jeremiah Bondra DMD
    16.9 miles away

    Parks

    Dean Park
    0.2 miles away
    Long Avenue Park
    0.6 miles away
    Gaston Park
    0.6 miles away
    Zambelli Memorial Park
    0.7 miles away
    Cascade Park
    1.0 miles away

    None Found

    Shopping

    Call's Plaza
    2.0 miles away
    Neshannock Plaza Center
    2.1 miles away
    Southern Park Mall
    16.8 miles away
    Shenango Valley Mall
    17.7 miles away
    Beaver Valley Mall
    21.7 miles away

    Culture

    Cascade Park Amphitheatre
    1.3 miles away
    Art House
    10.5 miles away
    Bagpiper Theatre
    15.1 miles away
    Miller Auditorium
    15.7 miles away
    Maag Outdoor Arts Theatre
    16.4 miles away

    Restaurants

    Two Fat Guys and an Oven
    0.5 miles away
    Two Rivers Artisan Coffee Works
    0.7 miles away
    The Confluence
    0.7 miles away
    Little Johnny's II
    0.7 miles away
    MP Coney Island
    0.8 miles away

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    Google map of Quality Life Services - New Castle

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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