Quail Summit

Review Summary:

• One reviewer expressed disappointment with the lack of farewell from the staff when moving their sister out, describing it as unprofessional.
• Several reviewers praised the staff and the facility, describing it as great, beautiful, and welcoming, with one specifically highlighting the exceptional care provided by an LPN named Carlotta Thomas.
• A family member shared a positive experience regarding the care their wife received at the Quail Summit Memory Care facility, appreciating the proactive and caring approach of the staff.
• Contrastingly, another review pointed out issues with disorganization, high staff turnover, and a lack of responsiveness to concerns, leading to an unhappy living situation for their mother.
• An RN in hospital administration shared a detailed negative experience regarding the care of their father with Alzheimer’s, criticizing the facility for its handling of dementia patients, lack of skilled staff, and inappropriate actions leading to distressing situations.
• Another individual reported a negative encounter with a Quail Summit transportation vehicle blocking an exit and the driver being rude when asked to move.

Overall, reviews for Quail Summit show a mix of positive experiences praising the staff and facility, and negative experiences highlighting concerns about staff turnover, care for dementia patients, and professionalism.