Quail Meadow Assisted Living

Quail Meadow and its sister facility, Seasons, receive a mix of reviews highlighting various aspects of the living experience for residents. Many reviews praise the facilities for their cleanliness, caring staff, and the quality of care provided. Jeff Vining, who runs the place, is frequently mentioned for his fantastic management. The staff, including Nurse Charlotte and the CNAs, are commended for their professionalism, responsiveness, and the loving care they provide to residents. The food and activities offered are also well-received, contributing to a positive living environment.

However, there are concerns raised about the facility's ability to handle residents with more advanced care needs. One review mentions a situation where a resident's health declined, requiring a two-person lift, which the facility could not continuously provide, leading to the resident being moved out abruptly. This incident was described as "dumping" and criticized for the lack of a proper exit strategy for declining patients.

Other criticisms include issues with the memory care unit, where staff behavior and the quality of care are questioned. Reports of staff ignoring residents, laughing at them, and not engaging them in activities are concerning. There are also complaints about the management of medications, cleanliness, and personal care items.

Despite these criticisms, many reviews express satisfaction with the facility's atmosphere, describing it as homey and welcoming. The staff's dedication to the residents' well-being is frequently highlighted, with many families feeling relieved and grateful for the care their loved ones receive. The facility's cleanliness and the quality of its amenities, including a salon and dedicated memory care area, are also praised.

In summary, while Quail Meadow and Seasons are generally appreciated for their caring staff, clean facilities, and quality of life provided to residents, there are significant concerns regarding the handling of residents with higher care needs and the behavior of some staff members in the memory care unit. Prospective residents and their families may want to consider these factors when making a decision.