📞 Call for pricing and availability: (800) 780-8101
Quabbin Valley Healthcare
821 Daniel Shays Highway, Athol, MA 01331
For Pricing & Availability
(800) 780-8101To Reach a Resident
(978) 249-3717Estimated Pricing
Price Comparison
Quabbin Valley Healthcare Description
Quabbin Valley Healthcare is a community that offers memory care, nursing care, skilled nursing and rehabilitation and is about 2.7 miles outside the small town of Athol, Massachusetts. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 5.1 out of 10 making it the 2nd highest rated community in the city out of 2 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Athol
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Athol
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Athol
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- A neurosurgeon praised the cleanliness of a wound, attributing it to excellent care and highlighting the friendly and dedicated staff who go above and beyond.
- Nurses Aides received commendation for their dedication and caring nature towards residents, despite nurses being overworked.
- Some reviewers described the nursing home as the best around, citing spectacular care.
Negative Reviews:
- Concerns were raised about COVID-19 deaths, with 25 reported in 2020 and 15 in January 2021.
- Several reviewers criticized the management and professional conduct, describing the company as poorly managed and unprofessional.
- Complaints about cleanliness, friendliness, and the quality of care were common, with one reviewer specifically disappointed in the new owner.
- There were reports of lost possessions, rude and condescending nursing staff, and overall bad experiences leading to recommendations against placing loved ones in the facility.
- One reviewer detailed a tragic experience where their father, who was there for injury rehabilitation, passed away due to what they believe was staff incompetence.
- Staffing issues were highlighted, including disrespectful behavior towards visitors, chronic short-staffing impacting care and communication, and inadequate response to residents' needs.
- There were alarming reports of neglect, including a patient who was not checked on timely, leading to a delayed discovery of their death.
- Rehabilitation services were criticized for not listening to patients, with one individual experiencing a re-broken hip due to the staff's insistence on continuing physical therapy despite complaints of pain.
Mixed Reviews:
- Some reviews contained mixed sentiments, acknowledging the hard work of certain staff members like CNAs, while still pointing out significant systemic issues within the facility.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: April 17, 1987
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 142
Total current residents: 133
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $52312
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-28 | 2023-05-09 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2023-03-28 | 2023-05-09 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-03-28 | 2023-05-09 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-03-28 | 2023-05-09 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-03-28 | 2023-05-09 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-03-28 | 2023-05-09 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2023-03-28 | 2023-05-09 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2023-03-28 | 2023-05-09 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2023-03-28 | 2023-05-09 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-03-28 | 2023-05-09 | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
| 2021-06-14 | 2021-07-08 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. |
| 2021-06-14 | 2021-07-23 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2021-06-14 | 2021-07-23 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-06-14 | 2021-06-14 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-06-14 | 2021-07-23 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-06-14 | 2021-07-06 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-06-14 | 2021-07-23 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-06-14 | 2021-07-23 | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
| 2020-12-16 | 2021-01-15 | E | Administration Deficiencies | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
| 2020-12-16 | 2021-01-15 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-03-05 | 2021-03-20 | J | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-03-05 | 2021-03-20 | J | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2021-03-05 | 2021-03-20 | J | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2019-10-22 | 2019-12-20 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-10-22 | 2019-12-20 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2019-10-22 | 2019-12-20 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-10-22 | 2019-12-20 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-10-22 | 2019-12-20 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-10-22 | 2019-12-20 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-10-22 | 2019-12-20 | E | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2019-10-22 | 2019-12-20 | D | Nursing and Physician Services Deficiencies | Ensure that the resident and his/her doctor meet face-to-face at all required visits. |
| 2019-10-22 | 2019-12-20 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2019-10-22 | 2019-12-20 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-10-22 | 2019-12-20 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2019-10-22 | 2019-12-20 | D | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2019-10-22 | 2019-12-20 | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-08-24 | $6,893 |
| 2021-03-05 | $51,662 |
| 2021-12-20 | $650 |
What is in the Neighborhood
- The closest city is Athol which is 2.7 miles away and has a population of 8,265 (very small town).
- The average income is $54,804, which is low compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 27
- Average Temperature: 50.7
- Day Breakdown: The area gets 133 days of rain, 42 days of snow and 189 days of sun
- Precipitation: 2.0 inches a year
- The crime rate is 2.92 per 100 people which is average compared to other cities.
- Violent Crime: 1.16 incidents per 100 people
- Property Crime: 1.23 incidents per 100 people
- Drug-Related Crime: 0.26 incidents per 100 people
- The average life expectancy in zip code is 79.74 years old, which is high compared to other zip codes.
- Air Quality: Good Days 149.0, Moderate Days 33.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
1.3 miles awayMarket Basket
4.2 miles awayNew Salem General Store
5.7 miles awayHannaford
14.1 miles awayGreen Fields Market
17.1 miles awayNone Found
Bus Stations
Hannafords
0.8 miles awayWal-Mart
1.3 miles awayOcean State Job Lot
2.2 miles awayOrange Center/Memorial Park
2.4 miles awayYMCA
2.5 miles awayBanks
Athol Savings Bank
10.2 miles awayWorkers Credit Union
14.0 miles awayFidelity
14.1 miles awaySantander
14.2 miles awayTD Bank
14.8 miles awayHospitals
Athol Hospital
3.1 miles awayHeywood Hospital
14.3 miles awayFarren Care Center
15.7 miles awayBaystate Franklin Medical Center
16.5 miles awayClinical Support Options
17.1 miles awayPharmacies
Rite Aid
13.8 miles awayCVS Pharmacy
13.9 miles awayRight Aid
14.8 miles awayWalgreens
16.8 miles awayCVS
16.8 miles awayDentists
Amherst Dental Group
18.2 miles awayDemaio Orthodontics
18.4 miles awayRigali and Walder Orthodontics
18.6 miles awayAspen Dental
20.7 miles awayValley Dentists of Belchertown
20.7 miles awayParks
Millers Woods
0.2 miles awayLake Rohunta Access
0.8 miles awayMillers River Wildlife Management Area
1.0 miles awaySouth Athol Conservation Area
1.8 miles awayButterfield Park
2.0 miles awayNone Found
Shopping
Hampshire Mall
20.5 miles awayMountain Farms Mall
20.9 miles awayCulture
Shea Theater Arts Center
14.8 miles awayBowker Auditorium
18.2 miles awayMahar Auditorium
18.3 miles awayRand Theater
18.3 miles awayStirn Auditorium
18.8 miles awayRestaurants
110 Grill
4.2 miles awayNana's Country Store
4.5 miles awayBaldwinville Station
10.2 miles awayKro's
10.3 miles awayMontague Bookmill / Lady Killigrew Cafe
13.9 miles awayGet exact pricing & check availability
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Disclaimer
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