Pruitthealth - Rock Hill

Negative Reviews:

• Instances of unprofessional and rude behavior from staff towards patients and service industry workers.
• Complaints about the quality of care, including neglect, poor management of medical conditions, and lack of timely response to patient needs.
• Reports of the facility being poorly staffed, with some staff members appearing indifferent and only interested in receiving a paycheck.
• Concerns over the facility's cleanliness and maintenance, including issues with the water quality and handling of patient hygiene.
• Experiences of family members witnessing inadequate care leading to severe health complications and even death.
• Complaints about the facility's management, including disregard for doctor's orders and lack of professional conduct.

Positive Reviews:

• Some family members appreciate the care provided to their loved ones, noting patience and kindness from the staff.
• Positive remarks about the facility's attention to details, such as the recent renovation of the parking lot.
• Compliments on the cleanliness of the visiting area and the helpfulness of the staff during visits.
• Appreciation for specific aspects of the facility, including its cleanliness, neatness, and the professionalism of certain departments like Dietary Management and Activities.
• General satisfaction from residents and their families about the friendliness of the people and the quality of care received.

Mixed Reviews:

• While some reviews highlight the dedication and kindness of certain staff members, others point out a significant number of staff who seem indifferent and uncompassionate.
• Concerns about the overall management and staffing levels contrast with individual accounts of satisfactory care and attention.