Pruitthealth - Pickens

Positive Feedback:

• Staff described as helpful and friendly, contributing to a happy environment for residents.
• Some nurses, specifically named Donna, Pam, and Cynthia, received high praise for their exceptional care.
• Cleaning staff commended for excellent room cleaning services.
• New employees find the workplace welcoming, with kind coworkers and enjoyable interactions with residents.
• Individual staff members, Melinda and Cherie, highlighted for their outstanding support and care, making difficult times easier for families.

Negative Feedback:

• Concerns raised about the attention given to complaints and the honesty of the head nurse.
• Food quality criticized as poor, with specific complaints about lack of variety and over-salted meals.
• Management and staffing issues reported, including under-staffing and perceived unfair treatment by the Director of Nursing.
• Facility described as old, poorly equipped, and associated with health issues such as UTIs and pneumonia during rehab stays.
• Overall care quality questioned, with a focus on the quantity of patients over the quality of care.

General Observations:

• Mixed reviews on staff performance, with some individuals providing exceptional care and others perceived as lacking.
• Facility cleanliness and certain staff members receive high praise, indicating areas of strength.
• Concerns about facility conditions, management practices, and health care quality suggest areas for improvement.