📞 Call for pricing and availability: (800) 780-8101
Pruitthealth - Neuse
1303 Health Drive, New Bern, NC 28560
For Pricing & Availability
(800) 780-8101To Reach a Resident
(252) 634-2560Estimated Pricing
Price Comparison
Pruitthealth - Neuse Description
Pruitthealth - Neuse is a very large 110 bed community that offers assisted living, nursing care, hospice, skilled nursing and rehabilitation and is located in the town of New Bern, North Carolina and is part of the PruittHealth network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 5.8 out of 10 making it the 9th highest rated community in the city out of 11 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in New Bern
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in New Bern
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in New Bern
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers praised the cleanliness of the facility and the friendliness of the staff, highlighting specific instances of excellent care and attention.
- Several reviews mentioned the high level of care provided by the therapy, nursing, CNAs, and administrative staff, noting compassion and professionalism.
- Improvements under new administration were noted, with one reviewer mentioning a dramatic turnaround in care quality and facility appearance.
Negative Reviews:
- Common complaints included understaffing, neglect, unsanitary conditions, and loss of personal items.
- Several reviewers reported issues with the facility's cleanliness, including roaches and mold, and a lack of timely medical care.
- Some reviews criticized the facility for poor communication, lack of empathy, and inadequate patient care, including issues with medication timing and personal hygiene.
- There were reports of rooms not matching website descriptions, with some describing them as dark, old, and not well-maintained.
Mixed Reviews:
- While some reviewers acknowledged the hard work of the staff, they also pointed out the negative impact of being understaffed on patient care and attention.
- One review mentioned a positive change in administration but still highlighted ongoing issues with patient care and facility conditions.
Reviews
Zero stars are too many!!! Was left from after dinner 7pm until about 11am next day in a completely urine and feces drenched bed. Had a pull-up on but it was useless after 1st urination and episode of diarrhea. Noone answered call light from 7pm to 7am. New aide came in about 730, saw condition I and the bed was in...said I have to find some sheets and supplies. She walked past my room several times never responding to my calls for HELP. Around 930 PT came to get me, saw conditions, left saying an aide would be there soon. No one EVER came, until they brought my lunch tray, which I shoved away, and said I REfuse to eat while covered in SHIT. Finally the wound nurse changed me, my bed, got me a new lunch tray and said she was reportingthe incident. Later someone came in to discuss this mornings incident; why did you throw your lunch tray? REALLY?????
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Feb. 15, 1991
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 110
Total current residents: 86
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 13
Number of payment denials: 1
Number of fines: 3
Total cost of fines: $33275
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-11-21 | 2020-01-05 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-11-21 | 2020-01-05 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-11-21 | 2020-01-05 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-11-21 | 2020-01-05 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-11-21 | 2020-01-05 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2019-01-29 | 2019-03-01 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-01-29 | 2019-03-01 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2019-01-29 | 2019-03-01 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-06-18 | $4,680 |
| 2020-10-22 | $3,308 |
| 2021-10-04 | $15,042 |
| 2021-10-04 | $14,508 |
| 2021-10-04 | $14,702 |
| 2022-04-21 | $14,925 |
| 2022-04-21 | $14,680 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2022-04-21 | 24 |
What is in the Neighborhood
- The closest city is New Bern which is 1.5 miles away and has a population of 30,070 (mid sized town).
- The average income is $55,866, which is average compared to other zip codes.
- Weather
- High Temperature: 83
- Low Temperature: 46
- Average Temperature: 66.4
- Day Breakdown: The area gets 178 days of rain, 1 days of snow and 185 days of sun
- Precipitation: 2.2 inches a year
- The crime rate is 7.96 per 100 people which is very high compared to other cities.
- Violent Crime: 1.66 incidents per 100 people
- Property Crime: 3.28 incidents per 100 people
- Drug-Related Crime: 2.18 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Piggly Wiggly
0.3 miles awayAaron's
0.3 miles awayFive Points Food Market
0.9 miles awayRoses
1.1 miles awayFood Lion
1.3 miles awayNone Found
Bus Stations
Greyhound Station
3.1 miles awayBanks
Wells Fargo
1.4 miles awayFirst South Bank
1.8 miles awayJoS. A. Bank
2.0 miles awayState Employees Credit Union
13.4 miles awayFirst Citizens Bank
16.8 miles awayHospitals
CarolinaEast Medical Center
0.0 miles awayPharmacies
Walgreens
0.2 miles awayRealo
1.1 miles awayCVS Pharmacy
1.8 miles awayRite Aid
2.1 miles awayTrent East Pharmacy
3.0 miles awayDentists
Complete Dental Care
1.4 miles awayLance
4.9 miles awayOriental Dental
22.0 miles awayParks
D.E. Henderson Park
0.7 miles awayFort Totten Park
0.7 miles awayS.W. Parrott Park
0.9 miles awayPierce Park
1.0 miles awayLawson Creek Park
1.2 miles awayNone Found
Shopping
Twin Rivers Mall
1.3 miles awaySlocum Shopping Center
18.0 miles awayCulture
The Athens
1.7 miles awayRestaurants
Friday's 1890
0.2 miles awaySanuki
0.2 miles away37th Street
0.3 miles awayThai Thai
0.4 miles awayMongolian House
0.7 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of NC. It is a large-sized community with 110 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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