Pruitthealth - Griffin

Negative Reviews:

• Several reviewers express strong dissatisfaction, with multiple calls for the facility to be shut down.
• Common complaints include poor communication with families, especially regarding patient care and updates during the pandemic.
• Concerns about neglect, including a patient found on the floor and another suffering from severe dehydration.
• Issues with the facility's physical condition and cleanliness were mentioned, alongside a lack of responsiveness and professionalism from the staff.
• Legal concerns and pending lawsuits against the healthcare system were highlighted by one reviewer.

Positive Reviews:

• Some reviewers report good experiences, noting friendly and clean environments.
• Particular praise was given for the care of difficult patients and the consistent politeness and helpfulness of the staff over the years.
• Improvements in management and staff attitudes were acknowledged by a few reviewers.
• One reviewer specifically mentioned excellent staff and kindness as a highlight of their experience.

Mixed Reviews:

• A few reviews offer a mixed perspective, acknowledging both positive and negative aspects of the facility.
• One reviewer mentioned a rough start but ultimately a positive experience for their mother in rehab.
• Another highlighted the importance of regular visits and active communication with the staff to ensure proper care.

General Observations:

• There is a significant variance in experiences, with some finding the facility satisfactory and others finding it severely lacking.
• Communication issues, both in terms of staff responsiveness and consistency in information provided, are a recurring theme.
• The physical state of the facility and the professionalism of the staff are areas noted for improvement by several reviewers.