PruittHealth - Creekside

Positive Reviews:

• Many families have experienced exceptional care and kindness, especially during difficult times such as the passing of a loved one. The staff is praised for their genuine care for both residents and their families.
• Some relatives of residents have observed excellent care, with issues being addressed quickly and professionally by caring and professional staff. The facility has been commended for making families feel secure and at peace with their loved ones in their care.
• Specific staff members have been highlighted for their outstanding service and ability to make families feel welcomed and reassured. The quality of food served at the facility has also received high praise.

Negative Reviews:

• There are serious concerns about the quality of care, including allegations of neglect and abuse. Issues such as improper medical care, physical harm, and overall neglect have been reported.
• Some reviews call for state investigation due to the severity of the accusations, including leaving catheters unchanged, patients being left in wheelchairs for extended periods, and unexplained injuries.
• The facility has been described as unsatisfactory by some, with strong recommendations against placing loved ones in their care.

Overall, the reviews present a mixed picture, with some praising the facility and staff for exceptional care and others raising serious concerns about the quality of care and safety of the residents.