Provision Living At West Bloomfield

Residents and their families have shared overwhelmingly positive experiences at Provision Living, highlighting the facility's commitment to safety, cleanliness, and compassionate care. During the challenging times of the pandemic, the management and staff were praised for their diligent efforts to keep residents safe, including flexible visitation policies for out-of-town family members and efficient handling of exposures.

The facility's environment is described as beautiful, peaceful, and welcoming, with special mention of the holiday decor and the array of activities available for residents. The staff, from management to caregivers and med techs, is often described as passionate, attentive, and treating residents with the utmost respect and care. However, it's noted that while many staff members go above and beyond, there are a few who may not meet the same standard of care.

Family members have expressed gratitude for the seamless communication and collaboration with the management team, ensuring their loved ones are happy and well-cared for. The transition process for new residents is highlighted as smooth and supportive, with staff going above and beyond to make residents feel at home.

Provision Living is also commended for its effective response to the COVID-19 crisis, implementing strict safety measures without compromising the quality of life for residents. The sense of community and family among staff and residents is a recurring theme in the reviews, with many expressing deep appreciation for the care and support provided.

Overall, Provision Living is highly recommended by both family members of residents and staff for its exceptional care, beautiful facility, and the dedicated team that makes it feel like home.