Providence Place

Review Summary:

• A delivery person expressed dissatisfaction with a tip being retracted after delivering a very heavy order to the facility.
• Several reviewers praised Providence Place for its exceptional care, especially for those with dementia or requiring skilled nursing. Improvements in residents' cleanliness, responsiveness, and overall well-being were frequently noted.
• The facility was commended for its swift and effective response to the COVID-19 pandemic, including halting outside visits early, conducting regular testing, and keeping families informed through digital means.
• Providence Place was described as having a home-like environment, with fresh, delicious meals, and a variety of engaging activities led by dedicated staff.
• Family members of residents appreciated the personalized care and attention their loved ones received, highlighting the staff's kindness, efficiency, and the facility's clean and well-managed environment.
• The facility's approach to celebrating birthdays and holidays, and its ability to provide a comforting and engaging atmosphere for residents with dementia or Alzheimer's, was particularly valued.
• Reviewers felt reassured by the high staff-to-resident ratio, the quality of the meals, and the range of activities tailored to residents' interests and abilities.
• One reviewer detailed a positive experience with the transition of their mother into the facility, praising the staff's support during doctor appointments and their responsiveness to concerns about medication and activities.
• Visitors and family members noted the facility's non-institutional, welcoming feel, and the genuine care and respect shown to residents.
• Providence Place was recommended without reservation by several reviewers for its exceptional care, especially for those needing intensive support due to dementia or mobility issues.