Promenade At Blue Hill

The Promenade at Blue Hill has received numerous positive reviews from family members of residents, highlighting the facility's warm, inviting atmosphere, and the high level of care and attention provided to residents. Many reviewers noted the significant improvement in their loved ones' quality of life since moving to Promenade, including increased socialization and engagement in activities, which is particularly beneficial for those with cognitive decline.

Staff members, including the Executive Director, Nursing, Activities, and Culinary teams, are praised for treating residents like family and ensuring a safe, dignified environment. The facility is described as beautiful, comfortable, clean, and smaller in size, which contributes to a more intimate and personalized care experience. The continuity and kindness of the staff, along with their ability to address every question and concern, are frequently mentioned.

Activities and social gatherings are varied and designed to cater to the interests of all residents, with special mentions of entertainment, church services, shopping trips, scenic drives, and lunches out. The memory care area, Country Cottage, is highlighted for its layout and suitability for residents with memory issues.

During the COVID-19 pandemic, the staff was commended for their efforts to keep residents engaged and happy, despite the challenges posed by lockdowns and restrictions on activities and visits. The return to normalcy has seen the reintroduction of a variety of enriching activities and social gatherings.

Overall, reviewers express deep satisfaction with the level of care their loved ones receive at Promenade at Blue Hill, often describing it as one of the best decisions they've made. The facility is recommended for its friendly, loving environment, and the staff's dedication to the well-being of residents.