ProMedica Skilled Nursing And Rehabilitation (Voorhees)

Positive Reviews:

• Many reviewers praise the warm, caring, and professional staff, including nurses, aides, and other staff members, for going above and beyond in their duties.
• Several patients have had positive rehabilitation experiences, highlighting the quality of care, delicious food, and the facility's ability to help them regain mobility and strength.
• Employees express satisfaction working at the facility, citing a great work environment and a strong sense of teamwork.

Negative Reviews:

• Some reviewers report safety concerns, including the facility accepting patients they cannot adequately care for.
• Visiting restrictions and communication issues with the administration have caused distress to family members trying to see their loved ones.
• There are complaints about the facility's response to maintenance issues, such as air conditioning outages, and concerns about elder abuse.
• Neglect and lack of proper care have been reported, including instances of patients being left dirty, dehydrated, and not receiving timely medication or physical therapy.
• Communication problems with the medical staff and concerns about the facility's handling of COVID-19, including a case where a patient contracted the virus and later died, have been highlighted.

Mixed Feedback:

• While some aspects of care, such as occupational therapy, physical therapy, and social work, receive praise, overall management and nursing care have been criticized.
• The facility's appearance and amenities are appreciated, but concerns about the quality of care and staff responsiveness overshadow these positives for some reviewers.