📞 Call for pricing and availability: (800) 780-8101
Promedica Skilled Nsg & Rehab Ann Arbor
4701 E. Huron River Dr, Ann Arbor, MI 48105
For Pricing & Availability
(800) 780-8101To Reach a Resident
(734) 975-2600Estimated Pricing
Price Comparison
Promedica Skilled Nsg & Rehab Ann Arbor Description
Promedica Skilled Nsg & Rehab Ann Arbor is a community that offers nursing care and rehabilitation and is about 3.3 miles outside the town of Ypsilanti, Michigan. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 7.4 out of 10 making it the 13th highest rated community in the city out of 17 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Ann Arbor
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Heartland Health Care Center has received a mix of reviews from various individuals, highlighting both positive and negative experiences. Many reviewers praise the compassionate and first-class care provided by the aids, therapists, nurses, and home care staff, especially during the Covid pandemic. They commend the facility for its extraordinary precautions and the thorough care compared to hospitals. Families appreciate being kept informed about their loved ones' progress and the convenience of receiving Covid vaccinations on-site.
Professionals working in related fields have noted Heartland's thorough job in admitting or discharging residents and the ease of collaboration. They also highlight Heartland's clinical skills in serving patients with complex medical conditions and their adherence to Covid-19 protocols.
However, some reviews express significant dissatisfaction with the care provided, mentioning instances of neglect, slow response times, and inadequate treatment leading to severe health consequences. Concerns about understaffing, poor food quality, and unprofessional behavior by some staff members were also raised. These negative experiences have led some families to seek justice and others to strongly advise against choosing Heartland for their loved ones.
Despite the criticisms, there are numerous accounts of positive interactions with the staff, describing them as supportive, responsive, and caring. The facility is often described as clean and pleasant, with a team that is committed to providing supportive and compassionate care. Some reviews also commend Heartland for its great customer service and the professional and trustworthy environment it offers for rehabilitation and care.
Overall, while many reviews highlight the exceptional care and service provided by Heartland, there are also significant concerns that potential clients and their families may want to consider. The mixed feedback underscores the importance of personal visits and assessments to ensure the facility meets the specific needs and expectations of prospective residents and their families.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 3
Long-term quality measure rating:
2
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Aug. 13, 1997
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 180
Total current residents: 137
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 26
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2023-04-05 | 2023-05-16 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
2023-04-05 | 2023-05-16 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2023-04-05 | 2023-05-16 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
2023-04-05 | 2023-05-16 | E | Miscellaneous Deficiencies | Have restrictions on the use of portable space heaters. |
2023-04-05 | 2023-05-16 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2022-03-24 | 2022-05-05 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
2022-03-24 | 2022-05-05 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
2022-03-24 | 2022-05-05 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
2022-03-24 | 2022-05-05 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2022-03-24 | 2022-05-05 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
2022-03-24 | 2022-05-05 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
2022-03-24 | 2022-05-05 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2019-11-05 | 2019-12-12 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2023-04-17 | 2023-06-29 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
2023-04-17 | 2023-06-29 | H | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
2023-04-17 | 2023-06-29 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2023-03-30 | 2023-04-18 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
2023-03-30 | 2023-07-06 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
2023-03-30 | 2023-04-18 | D | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
2023-03-30 | 2023-05-19 | D | Administration Deficiencies | Have a plan that describes the process for conducting QAPI and QAA activities. |
2023-04-17 | 2023-06-29 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
2023-04-17 | 2023-05-19 | D | Resident Rights Deficiencies | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. |
2023-04-17 | 2023-05-19 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
2023-04-17 | 2023-05-19 | D | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
2023-04-17 | 2023-06-29 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
2023-04-17 | 2023-05-19 | D | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
2023-04-17 | 2023-06-29 | D | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
2023-04-17 | 2023-05-19 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
2023-04-17 | 2023-06-29 | F | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
2023-04-17 | 2023-05-19 | F | Nursing and Physician Services Deficiencies | Observe each nurse aide's job performance and give regular training. |
2023-04-17 | 2023-06-29 | G | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
2023-04-17 | 2023-05-19 | D | Quality of Life and Care Deficiencies | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
2023-04-17 | 2023-05-19 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
2023-04-17 | 2023-05-19 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
2023-04-17 | 2023-05-19 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2023-04-17 | 2023-05-19 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
2023-04-17 | 2023-05-19 | E | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
2023-04-17 | 2023-05-19 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2023-04-17 | 2023-05-19 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2023-04-17 | 2023-05-19 | F | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
2023-04-17 | 2023-05-19 | D | Nursing and Physician Services Deficiencies | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. |
2021-09-02 | 2021-10-12 | D | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
2021-09-02 | 2021-10-12 | D | Resident Assessment and Care Planning Deficiencies | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
2022-03-29 | 2022-05-05 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
2022-03-29 | 2022-05-05 | E | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
2022-03-29 | 2022-05-05 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
2022-03-29 | 2022-05-05 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
2022-03-29 | 2022-05-05 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
2022-03-29 | 2022-05-05 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident when there is a significant change in condition |
2022-03-29 | 2022-05-05 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
2022-03-29 | 2022-05-05 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2022-03-29 | 2022-05-05 | F | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
2022-03-29 | 2022-05-05 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
2022-03-29 | 2022-05-05 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
2022-03-29 | 2022-05-05 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2022-03-29 | 2022-05-05 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
2022-03-29 | 2022-05-05 | D | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
2022-03-29 | 2022-05-05 | D | Quality of Life and Care Deficiencies | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. |
2022-03-29 | 2022-05-05 | D | Quality of Life and Care Deficiencies | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
2022-03-29 | 2022-05-05 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
2022-03-29 | 2022-05-05 | F | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
2022-03-29 | 2022-05-05 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2022-03-29 | 2022-05-05 | D | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
2022-03-29 | 2022-05-05 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2022-03-29 | 2022-05-05 | C | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
2022-03-29 | 2022-05-05 | D | Infection Control Deficiencies | Ensure staff are vaccinated for COVID-19 |
2022-03-29 | 2022-05-05 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
2022-03-29 | 2022-05-05 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
2022-03-29 | 2022-05-05 | F | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
2022-03-29 | 2022-05-05 | F | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
2021-06-21 | 2021-07-20 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2021-06-21 | 2021-07-20 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
2021-06-21 | 2021-07-20 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
2021-06-21 | 2021-07-20 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
2021-06-21 | 2021-07-20 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
2021-06-21 | 2021-07-20 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
2019-11-06 | 2019-12-12 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
2019-11-06 | 2020-02-12 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
2019-11-06 | 2019-12-12 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
2019-11-06 | 2019-12-12 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
2019-11-06 | 2019-12-12 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2019-11-06 | 2019-12-12 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
2019-11-06 | 2019-12-12 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
2019-11-06 | 2019-12-12 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
2019-11-06 | 2020-02-12 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
2019-11-06 | 2019-12-12 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
2019-11-06 | 2019-12-12 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
2019-11-06 | 2019-12-12 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2019-11-06 | 2019-12-12 | C | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2019-11-06 | 2019-12-12 | F | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
Fines
Fine Date | Fine Amount |
---|---|
2018-01-04 | $6,500 |
2018-08-23 | $19,175 |
2018-12-20 | $12,350 |
Denials
Denial Date | Payment Denial Days |
---|---|
2018-08-23 | 6 |
2019-11-06 | 6 |
What is in the Neighborhood
- The closest city is Ypsilanti which is 3.3 miles away and has a population of 19,945 (small town).
- The average income is $138,083, which is very high compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 27
- Average Temperature: 51.5
- Day Breakdown: The area gets 150 days of rain, 56 days of snow and 158 days of sun
- Precipitation: 1.5 inches a year
- The median age is 28.1 years old, very low compared to other cities.
- 3.09% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 17.7% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 14% Asian, 7% Black or African-American, 4% Hispanic or Latino, and 71% White.
- The crime rate is 3.6 per 100 people which is average compared to other cities.
- Violent Crime: 0.87 incidents per 100 people
- Property Crime: 2.1 incidents per 100 people
- Drug-Related Crime: 0.06 incidents per 100 people
- The average life expectancy in zip code is 79.59 years old, which is high compared to other zip codes.
- Air Quality: Good Days 195.0, Moderate Days 41.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Simply Vegan Foods
0.9 miles awayKroger
1.3 miles awayFresh Thyme
1.3 miles awayHua Xing Asia Market
1.4 miles awayBetter Health Store
1.4 miles awayNone Found
Bus Stations
Green Hills School
1.4 miles awayWashtenaw + Pittsfield
1.4 miles away#66
1.5 miles awayWashtenaw + Chalmers
1.5 miles away#7
1.7 miles awayBanks
Chase
1.0 miles awayFlagstar
1.1 miles awayHuntington Bank
1.3 miles awayComerica Bank
1.5 miles awayFifth Third Bank
1.6 miles awayHospitals
Saint Joseph Mercy Ann Arbor
0.4 miles awayVA Ann Arbor Healthcare System
2.6 miles awayUniversity of Michigan Medical Center
3.2 miles awayForest Health Medical Center
3.9 miles awayBeaumont Hospital, Wayne
15.4 miles awayPharmacies
Walgreens
1.6 miles awayCVS Pharmacy
1.7 miles awayRite Aid
2.4 miles awayHometown Pharmacy
2.5 miles awayYpsilanti Family Pharmacy
2.8 miles awayDentists
Caring Dental Center
1.4 miles awayAnn Arbor Family Dentistry
1.5 miles awayAll Smiles
1.5 miles awayHuron Dental Center
1.9 miles awayArbor Dental
1.9 miles awayParks
Superior Township
0.1 miles awayGeddes
0.2 miles awayGallup Park
0.2 miles awayParker Mill County Park
0.2 miles awayForest Nature Area
0.4 miles awayNone Found
Shopping
Begreen, Inc.
3.1 miles awayKerrytown Market
4.2 miles awayBriarwood Mall
4.4 miles awayWestland Mall
15.0 miles awayLaurel Park Place
16.2 miles awayCulture
Decode Detroit
1.7 miles awayQuirk Sponberg Theatre
2.6 miles awayPease Auditorium
2.7 miles awayAmphitheater
2.8 miles awayWalgreen Drama Center
3.0 miles awayRestaurants
Crepe Nation
0.7 miles awayHibachi
1.0 miles awayYotsuba Japanese Restaurant and Bar
1.1 miles awayTuptim
1.2 miles awayBob Evans
1.2 miles awayGet exact pricing & check availability
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