Promedica Skilled Nrsg And Rehab (Montgomeryville)

Reviews of the senior living facility present a mixed picture, with some residents and their families expressing satisfaction, particularly with the staff and rehabilitation services, while others raise serious concerns about care, cleanliness, and management.

• Several reviewers commend the friendly and hardworking staff, good rehabilitation personnel, and the quality of care provided by nurses, CNAs, and therapists. Positive experiences highlight the attentiveness and helpfulness of the staff, the cleanliness of the facility, and the effectiveness of the rehabilitation services.
• On the other hand, numerous reviews express dissatisfaction with aspects of the facility, including poor food quality, short staffing, lack of proper supplies, and disorganized administration. Concerns about the care level are significant, with reports of residents being neglected, not receiving timely medication, and suffering injuries due to inadequate precautions.
• Communication issues are mentioned, with some families noting a lack of responsiveness to concerns raised and difficulties in visiting or contacting loved ones.
• Facility cleanliness and maintenance receive mixed reviews, with some praising the cleanliness and others pointing out unclean conditions and messy rooms.
• Several reviews specifically criticize the food, describing it as lacking in quality and variety, though some acknowledge the possibility of requesting substitute meals.

In summary, while some residents and visitors have had positive experiences, particularly with the staff's friendliness and the quality of rehabilitation services, there are significant concerns about the level of care, facility management, and overall resident well-being that potential residents and their families should consider.