Princess Lodge

Princess Lodge has received a variety of reviews from residents and their families, highlighting both its strengths and areas for improvement. Many reviewers praise the facility for its warm, homey atmosphere, and caring, attentive staff. The personalized care and affection shown towards residents are frequently mentioned, with staff treating residents as community members rather than patients.

The food at Princess Lodge is generally well-received, with special occasions like anniversaries being celebrated thoughtfully. The facility is described as clean and comfortable, though not new, with a range of activities including music, word games, and seasonal parties to keep residents engaged.

Value for money is a common theme, with several reviewers noting that the cost of care at Princess Lodge is reasonable compared to other facilities, especially given the level of attention and services provided. The facility's approach to care, focusing on personal needs and socialization, is appreciated by many families.

However, some reviews express concerns about the facility's handling of more complex care needs, particularly for residents with severe dementia or Alzheimer's. There are also criticisms regarding the adequacy of supervision and training for staff in managing dementia care. One review mentions an incident of negligence leading to injury, highlighting the importance of vigilant care and communication.

Activities and social events, such as karaoke, luaus, and birthday celebrations, are positively noted, contributing to a lively and engaging community atmosphere. The facility's efforts to accommodate personal furniture and needs are also appreciated, making residents feel more at home.

While some reviews mention limitations, such as the facility's size and proximity to shopping, overall, many families have found Princess Lodge to be a good fit for their loved ones, offering a balance of care, community, and value.