Primrose Of Decatur

Primrose has received numerous positive reviews from residents and their families, highlighting its welcoming atmosphere, high-quality care, and engaging activities. Many have praised the staff's dedication and professionalism, noting significant improvements in their loved ones' mood, balance, and cognitive abilities. The community is described as beautiful and well-maintained, with a variety of amenities including a large dining area, activity rooms, and planned social events.

Residents enjoy a range of activities that encourage socialization and enhance self-esteem and cognition. The food, including sugar-free desserts, is highly rated, and many appreciate the opportunity to make friends and engage in games like cards and Yahtzee. The executive director, Leslie Strohl, is frequently mentioned for her exceptional leadership and responsiveness to residents' needs.

During the COVID-19 pandemic, the staff at Primrose has been commended for their efforts to keep residents safe and happy, often going above and beyond to accommodate families and maintain communication. Special events, like visits from Santa and the Grinch, have been organized to thank families and friends, further demonstrating the community's commitment to its residents.

However, one review expressed dissatisfaction with the executive director's customer service, citing a negative experience during communication attempts. Despite this, the overall sentiment remains overwhelmingly positive, with many families expressing gratitude for the care their loved ones receive and the peace of mind it brings them.

Primrose is consistently described as a beautiful, welcoming community that provides excellent care and a vibrant living environment for its residents. It is highly recommended by many as a top choice for senior living.