Prestige Senior Living West Hills

The reviews for Prestige Senior Living West Hills are predominantly positive, highlighting the community's caring staff, variety of activities, and the quality of care provided to residents. Many reviewers express gratitude for the support their family members receive, noting the professionalism, friendliness, and efficiency of the staff. The community is praised for its ability to make residents feel at home, providing a safe and welcoming environment for seniors.

Several reviews mention specific instances where Prestige Senior Living West Hills went above and beyond to accommodate residents, such as making room for new residents in difficult circumstances, providing excellent medical care, and maintaining a lovely living environment. The management team, including the executive director, receives special mention for their effective communication and caring approach.

However, not all feedback is positive. One review criticizes the community for poor management and inadequate care, mentioning issues such as unappealing food and slow response times to resident needs. Another negative review comes from an Uber driver who observed what they felt was rude treatment of a resident and questioned the facility's policies and staff assistance.

Despite the few negative comments, the majority of reviews recommend Prestige Senior Living West Hills for its compassionate care, engaging activities, and strong sense of community. Many families have found peace of mind knowing their loved ones are in good hands, and some staff members have also shared their positive experiences working at the facility.