Prestige Senior Living Huntington Terrace

Positive Reviews:

• Many reviewers highly recommend the facility, citing extremely caring, respectful, and attentive staff.
• Residents feel safe and happy, with seamless transitions to hospice care when needed.
• The facility is described as clean, modern, and cheerful with decent dining and plentiful amenities.
• Staff are praised for their resourcefulness, compassion, and prompt response to residents' needs, going above and beyond normal standards of care.
• Many families have had positive experiences, noting the facility's efforts in making residents feel at home and part of a family.
• Some reviewers specifically appreciated the facility for its safety, bright and open apartments, and the staff's help with transition and medication management.

Negative Reviews:

• One review criticizes the facility for a lack of prompt response to emergencies, high staff turnover, and inadequate training.
• The same review mentions an incident where a resident was evicted without warning, leading to distress around the holiday season.

General Feedback:

• Many families chose the facility after visiting multiple places, citing the caring nature of the staff and the quality of the environment as deciding factors.
• Residents and their families feel well-informed and supported, with staff keeping them updated on health and well-being.
• The facility is recommended by both families of residents and professional healthcare workers for its high level of care and supportive environment.