Prestige Senior Living Beaverton Hills

Positive Reviews:

• Many reviewers praise the warm, professional, and caring staff, highlighting their patience and understanding, especially during difficult times such as the COVID lockdown.
• Residents and their families appreciate the welcoming community, with staff and residents treating newcomers like good friends.
• The unique architectural design of Beaverton Hills, resembling a mall with open spaces and natural light, is frequently mentioned as a positive aspect, promoting independence and social interaction.
• The location, nestled between a commercial street and a nature park, is appreciated for encouraging residents to explore and stay active.
• Several reviews commend the variety and quality of activities and outings provided, including trips and holiday breakfasts for families.
• The transition to assisted living is described as positive, with seamless integration between resident, family, and staff, and a focus on nourishing both mind and body.

Negative Reviews:

• One review criticizes the facility for insufficient care, expressing concern for their loved one's safety.
• Another review describes the place as a horrible workplace, without providing specific details.
• Concerns about understaffing are mentioned, with reports of residents waiting for extended periods for assistance with basic needs.
• There are complaints about the lack of follow-through and assistance, with a particular emphasis on the impact of corporate decisions on staffing and care quality.

Mixed Reviews:

• While some reviews highlight the dedication and caring nature of the staff, they also point out challenges related to understaffing and the need for better support from corporate management.
• The facility's efforts to improve under new management are acknowledged, but some families still express concerns about the consistency of care and service levels over the years.