📞 Call for pricing and availability: (800) 780-8101
Presence Saint Anne Center
4405 Highcrest Rd, Rockford, IL 61107
For Pricing & Availability
(800) 780-8101To Reach a Resident
(815) 229-1999Estimated Pricing
Price Comparison
Presence Saint Anne Center Description
Presence Saint Anne Center is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is about 2.9 miles outside the town of Loves Park, Illinois and is part of the Ascension Living network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 8.6 out of 10 making it the 8th highest rated community in the city out of 34 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Rockford
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Rockford
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
St. Anne's has received a variety of reviews from visitors and family members of residents. Many highlight the friendly, caring, and compassionate staff, with specific praise for nurses and administrative staff who go above and beyond in their duties. Positive experiences also note the cleanliness of the facility, good security, and the overall pleasant environment for both residents and employees.
Several reviews specifically commend the care during rehabilitation, mentioning effective physical and occupational therapy, as well as attentive nursing care. The staff's responsiveness and helpfulness in navigating the facility and addressing concerns are frequently mentioned as strengths.
However, there are notable concerns raised in some reviews. These include issues with the timeliness of responding to call lights, with reports of waits extending up to an hour. The quality and variety of food have been criticized, with calls for improvement in meal options. There are also serious allegations of neglect and abuse, alongside complaints about unprofessional behavior, such as staff being distracted by personal phone calls. Concerns about medication management and the need for better housekeeping have been voiced as well.
While some reviews express satisfaction with the care provided and would recommend St. Anne's to others, there are also reports of negative experiences that have led to formal complaints and legal consultations. The facility's response to these issues and the overall consistency of care appear to vary, suggesting that experiences can differ significantly among residents and their families.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 3
Long-term quality measure rating:
2
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Oct. 29, 1986
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 179
Total current residents: 100
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 12
Number of payment denials: 2
Number of fines: 4
Total cost of fines: $237920
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-05-31 | 2022-06-20 | F | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2022-05-31 | 2022-06-20 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2022-05-31 | 2022-06-20 | F | Emergency Preparedness Deficiencies | Create arrangements with other facilities to receive patients. |
| 2022-05-31 | 2022-06-20 | F | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2022-05-31 | 2022-06-20 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-05-31 | 2022-06-20 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-05-31 | 2022-06-20 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2022-05-31 | 2022-06-20 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-05-31 | 2022-06-20 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-05-31 | 2022-06-20 | F | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-05-31 | 2022-07-29 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have a battery powered remote alarm panel in a location accessible by operating personnel. |
| 2022-05-31 | 2022-06-20 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2021-04-13 | 2021-05-12 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2021-04-13 | 2021-04-16 | F | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
| 2021-04-13 | 2021-04-14 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for sheltering. |
| 2021-04-13 | 2021-04-14 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2021-04-13 | 2021-04-14 | F | Emergency Preparedness Deficiencies | Establish methods for sharing information. |
| 2021-04-13 | 2021-05-18 | F | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2021-04-13 | 2021-04-16 | F | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2021-04-13 | 2021-04-14 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2021-04-13 | 2021-04-15 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2021-04-13 | 2021-04-14 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2021-04-13 | 2021-05-12 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2021-04-13 | 2021-04-14 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2021-04-13 | 2021-05-12 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-04-13 | 2021-06-15 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-04-13 | 2021-04-14 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-04-13 | 2021-04-14 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-08-21 | 2019-09-06 | E | Construction Deficiencies | Use approved construction type or materials. |
| 2019-08-21 | 2019-09-11 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-08-21 | 2019-09-06 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-08-21 | 2019-11-29 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2019-08-21 | 2019-09-06 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2019-08-21 | 2019-09-06 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-08-21 | 2019-09-06 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-08-21 | 2019-09-09 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2019-08-21 | 2019-09-09 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-08-21 | 2019-09-06 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-08-21 | 2019-09-06 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2019-08-21 | 2019-09-06 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2019-08-21 | 2019-09-03 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-08-21 | 2019-09-06 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-08-21 | 2019-08-22 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-08-21 | 2019-09-06 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-21 | 2023-02-27 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-01-26 | 2023-02-17 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-01-26 | 2023-02-17 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-01-26 | 2023-02-07 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-12-28 | 2023-02-07 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-10-26 | 2022-11-10 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-05-12 | 2022-05-28 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2022-05-12 | 2022-05-28 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-05-12 | 2022-05-28 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-05-12 | 2022-05-28 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-05-12 | 2022-05-28 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-05-12 | 2022-05-28 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-05-12 | 2022-05-28 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-05-12 | 2022-05-28 | F | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2022-07-25 | 2022-08-06 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-07-06 | 2022-07-22 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-06-22 | 2022-06-30 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-05-23 | 2022-06-01 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2021-10-25 | 2021-10-27 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2021-03-25 | 2021-04-28 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2021-03-25 | 2021-04-28 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-03-25 | 2021-04-28 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-03-25 | 2021-04-28 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-01-25 | 2021-02-04 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-01-25 | 2021-02-04 | J | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-10-07 | 2020-10-19 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-08-15 | 2019-08-28 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-08-15 | 2019-08-28 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2019-08-15 | 2019-08-28 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2019-08-15 | 2019-08-28 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2019-08-15 | 2019-08-28 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-08-15 | 2019-08-28 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2019-08-15 | 2019-08-28 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2019-08-15 | 2019-08-28 | D | Environmental Deficiencies | Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-02-26 | $100,337 |
| 2019-02-26 | $100,338 |
| 2020-09-14 | $650 |
| 2021-01-25 | $147,290 |
| 2022-05-12 | $10,000 |
| 2022-12-28 | $79,980 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2022-05-12 | 50 |
| 2022-12-28 | 40 |
What is in the Neighborhood
- The closest city is Loves Park which is 2.9 miles away and has a population of 23,455 (small town).
- The average income is $71,725, which is high compared to other zip codes.
- Weather
- High Temperature: 74
- Low Temperature: 23
- Average Temperature: 50.2
- Day Breakdown: The area gets 134 days of rain, 43 days of snow and 186 days of sun
- Precipitation: 1.3 inches a year
- The median age is 36.3 years old, high compared to other cities.
- 5.96% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 12.27% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 3% Asian, 18% Black or African-American, 16% Hispanic or Latino, and 60% White.
- The crime rate is 9.41 per 100 people which is very high compared to other cities.
- Violent Crime: 3.37 incidents per 100 people
- Property Crime: 4.81 incidents per 100 people
- Drug-Related Crime: 0.33 incidents per 100 people
- The average life expectancy in zip code is 76.31 years old, which is low compared to other zip codes.
- Air Quality: Good Days 228.0, Moderate Days 45.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Gray's IGA Foods
0.2 miles awayValli Produce
1.8 miles awaySchnucks
1.9 miles awayWalmart Supercenter
2.2 miles awayALDI
2.5 miles awayTransportation
CN Rockford Depot
4.0 miles awayBus Stations
East State Street Stop
1.2 miles awayRoxbury & State
1.6 miles awayForest Plaza @ Stop Sign
2.1 miles awayForest Plaza @ Old Navy
2.2 miles awayForest Plaza @ Office Max
2.4 miles awayBanks
Rockford Bank & Trust
0.3 miles awayAlpine Bank
0.3 miles awayIllinois Bank and Trust
1.2 miles awayPNC Bank
1.4 miles awayNorthwest Bank
1.8 miles awayHospitals
Saint Anthony Medical Center
1.3 miles awaySwedish-American Hospital
2.4 miles awayHeart Hospital at Swedish American Hospital
2.5 miles awayMercyhealth Hospital–Rockton Avenue
3.5 miles awayMercyHealth - Riverside Medical Center
4.2 miles awayPharmacies
CVS Pharmacy
1.4 miles awayWalgreens
1.7 miles awaySchnucks Pharmacy
1.9 miles awayMeijer Pharmacy
2.9 miles awayLehan's
2.9 miles awayDentists
Orthodontic Experts
1.5 miles awayMilestone Dental Clinic
1.7 miles awayDental Care
1.8 miles awayFlanagan Orthodontics
1.8 miles awayDaniel P Weyrauch DDS
1.8 miles awayParks
Marsh Park
0.3 miles awayAldeen Park
0.5 miles awayLa Paloma Gardens
0.7 miles awayBrookview School Park
0.8 miles awayBloom School Park
0.9 miles awayNone Found
Shopping
North Town Mall
3.0 miles awayCherryvale Mall
3.7 miles awayAlpine Plaza
3.7 miles awayThe District
3.8 miles awayYorksire Square
4.0 miles awayCulture
Clark Arts Center
1.0 miles awaySinnissippi Park Band Shell
1.7 miles awayStudio Theater
2.4 miles awayStarlight Theatre
2.4 miles awayHarry and Della Burpee Art Gallery
3.0 miles awayRestaurants
Fresco at the Gardens
1.5 miles awayUncle Nicks
1.5 miles awayTom & Jerry's Restaurant
1.5 miles awayCity Buffett
1.7 miles awayLino's
1.7 miles awayGet exact pricing & check availability
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