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Premier Care Center For Palm Springs

2990 E Ramon Rd, Palm Springs, CA 92264

Memory Care Nursing Home Skilled Nursing Rehabilitation
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(800) 780-8101
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Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(760) 323-2638

Estimated Pricing

Studio
Estimated $4,620

Price Comparison

  • Average City Price: $4,600
  • Average State Price: $5,647
  • Average National Price: $5,673

    • Premier Care Center For Palm Springs Description

    Premier Care Center For Palm Springs is a community that offers memory care, nursing care, skilled nursing and rehabilitation and is about 2.1 miles outside the town of Palm Springs, California and is part of the Ensign Services network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 7.8 out of 10 making it the 4th highest rated community in the city out of 8 communities. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Palm Springs

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Palm Springs

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Palm Springs

    Community Reviews

    7.2
    Premier Care Center For Palm Springs
    Based on My Caring Plan's proprietary scoring, including 80 reviews across the web

    Ranking

  • Ranking in City: 5 out of 9 communities in Palm Springs
  • Ranking in State: 2650 out of 3640 communities in CA

    • Food and Dining D

    Facility and Grounds B

    Care B

    Staff A

    Cleanliness B

    Employee Reviews

    6.2
    Ensign Services
    Based on My Caring Plan's proprietary scoring, including 558 reviews across the web

    The following insights are from employees that work in California

    Employee Pay B

    Employee Staff B

    Employee Culture B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews for the Premier Care skilled nursing facility present a mixed picture, with some praising the cleanliness, staff professionalism, and quality of care, while others express serious concerns about patient treatment and facility conditions.

    • Several reviewers commend the facility for its cleanliness, welcoming atmosphere, and the professionalism of its staff. They highlight the exceptional care provided by nurses and office staff, and the facility's responsiveness to patient needs.
    • Positive experiences include detailed accounts of satisfactory post-hospitalization care, with specific praise for the helpfulness of the social worker, the admissions department, and the quality of the therapy/rehab services.
    • However, there are alarming reports of neglect and poor conditions. One reviewer describes the facility as a "dump" with miserable and disgusting appearances, while another recounts a distressing incident where their mother's roommate had to call 911 due to staff ignoring a choking emergency.
    • Complaints also include issues with medication management, unclean environments conducive to mold growth, and inadequate food quality. One reviewer specifically mentions a negative experience with a staff member's rude behavior during a package delivery.
    • Despite the criticisms, some families express gratitude towards specific staff members for their care and assistance, highlighting the positive impact they had on their loved ones' recovery.
    • Concerns about communication and the urgency of care are noted, with some suggesting a lack of proper patient information and care planning. There are also reports of poor room conditions and a lack of basic hygiene practices.

    In summary, while some reviews reflect a high level of satisfaction with the care and environment at Premier Care, others raise significant concerns about patient safety, cleanliness, and staff behavior. Prospective patients and their families may want to consider these mixed reviews carefully.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Physical Therapists (PT)

    Physical Therapy Assistants (PTA)

    Occupational Therapists (OT)

    Certified Occupational Therapy Assistants (COTA)

    Speech and Language Pathologists

    Rehab Aide/Technicians

    Activities

    Games

    Variety of Activities

    Art

    Excursions

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 3
    Staffing rating: 2
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5

    Nursing Home Overview

    Participation date: Dec. 26, 1973
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 99
    Total current residents: 78
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 4
    Number of substantiated complaints: 15
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $10350

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-18 2023-02-03 F Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2023-01-18 2023-02-03 D Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2023-01-18 2023-02-03 E Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2023-01-18 2023-02-03 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2023-01-18 2023-02-03 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2023-01-18 2023-02-03 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-01-18 2023-02-03 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-06-28 2019-07-22 D Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2019-06-28 2019-07-22 D Emergency Preparedness Deficiencies Establish policies and procedures for medical documentation.
    2019-06-28 2019-07-22 D Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2019-06-28 2019-07-22 D Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-06-28 2019-07-22 D Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2019-06-28 2019-07-22 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-06-28 2019-07-22 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-06-28 2019-07-22 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2018-10-04 2018-10-17 C Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2018-10-04 2018-10-17 D Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-11-08 2022-12-02 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-02-23 2023-03-13 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-02-21 2023-03-10 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-11-10 2022-11-25 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-11-10 2022-11-25 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-11-10 2022-11-25 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-10-28 2022-11-11 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-08-05 2022-08-17 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2023-01-12 2023-02-03 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2023-01-12 2023-02-03 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-01-12 2023-02-03 D Quality of Life and Care Deficiencies Assist a resident in gaining access to vision and hearing services.
    2023-01-12 2023-02-03 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2023-01-12 2023-02-03 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2023-01-12 2023-02-03 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2023-01-12 2023-02-06 D Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2023-01-12 2023-02-06 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    2023-01-12 2023-02-06 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-07-19 2022-08-05 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-03-14 2022-04-01 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-12-22 2022-01-05 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2021-09-27 2021-10-29 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2021-09-27 2021-10-29 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-09-09 2021-10-22 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2019-05-16 2019-06-17 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2019-05-16 2019-06-17 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2019-05-16 2019-06-17 D Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2019-05-16 2019-06-17 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-05-16 2019-06-17 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-05-16 2019-06-17 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-05-16 2019-06-17 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-05-16 2019-06-17 E Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2019-05-16 2019-06-17 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2019-05-16 2019-06-17 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2019-05-16 2019-06-17 D Quality of Life and Care Deficiencies Provide appropriate care/assistance for a resident with a prosthesis.
    2019-05-16 2019-06-17 D Quality of Life and Care Deficiencies Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    2019-05-16 2019-06-17 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-05-16 2019-06-17 D Administration Deficiencies Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    2019-05-16 2019-06-17 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-05-16 2019-06-17 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-10-01 2020-10-29 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-10-20 2020-11-09 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2020-10-06 2020-11-10 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2020-10-06 2020-11-10 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-08-25 2020-10-20 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2020-08-25 2020-10-20 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2018-06-29 2018-07-30 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2018-06-29 2018-07-30 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2018-06-29 2018-07-30 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2018-06-29 2018-07-30 E Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2018-06-29 2018-07-30 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-06-29 2018-07-30 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-06-29 2018-07-30 D Quality of Life and Care Deficiencies Assist a resident in gaining access to vision and hearing services.
    2018-06-29 2018-07-30 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2018-06-29 2018-07-30 E Environmental Deficiencies Have policies on smoking.

    Fines

    Fine Date Fine Amount
    2020-08-25 $7,100
    2023-02-21 $3,250
    2023-02-21 $5,000

    What is in the Neighborhood

    General Area Overview
    • The closest city is Palm Springs which is 2.1 miles away and has a population of 47,371 (mid sized town).
    • The average income is $96,477, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 91
      • Low Temperature: 54
      • Average Temperature: 71.6
      • Day Breakdown: The area gets 46 days of rain and 318 days of sun
      • Precipitation: 0.4 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 79.04 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 49.0, Moderate Days 110.0, Unhealthy for Sensitive Groups Days 57.0, Unhealthy Days 20.0, Very Unhealthy Days 2.0, Hazardous Days 5.0

    Click the button above to explore the neighborhood

    Supermarkets

    Nature's Health Food and Cafe
    0.9 miles away
    Ralphs
    0.9 miles away
    ALDI
    1.2 miles away
    Ralph's
    1.3 miles away
    Walmart Supercenter
    1.5 miles away

    None Found

    Bus Stations

    Palm Springs Airport
    0.5 miles away
    Palm Cyn at Escoba
    1.1 miles away
    E Palm Cyn at Araby
    1.1 miles away
    E Palm Cyn at Barona
    1.1 miles away
    Palm Cyn at Cerritos
    1.2 miles away

    Banks

    Wells Fargo
    1.2 miles away
    Rabobank
    1.2 miles away
    U.S. Bank
    1.3 miles away
    Pacific Premier Bank
    1.4 miles away
    Bank of America
    1.6 miles away

    Hospitals

    Desert Regional Medical Center
    2.2 miles away
    Eisenhower Medical Center
    7.0 miles away
    John F. Kennedy Memorial Hospital
    17.6 miles away
    Riverside County Psychiatric Health Facility
    18.6 miles away
    Hi-Desert Medical Center
    25.6 miles away

    Pharmacies

    Walgreens
    0.9 miles away
    CVS Pharmacy
    0.9 miles away
    Rite Aid
    1.9 miles away
    Sam's Club Pharmacy
    7.5 miles away
    Walmart Pharmacy
    7.5 miles away

    Dentists

    Indian Wells Dental
    11.2 miles away
    Sunshine Dental Group
    20.9 miles away
    Sooho Joe DDS Inc.
    21.5 miles away

    Parks

    Demuth Park
    0.5 miles away
    Sunrise Park
    0.6 miles away
    Palm Springs
    1.3 miles away
    Agua Caliente Park
    1.4 miles away
    Santa Rosa and San Jacinto Mountains National Monument
    1.6 miles away

    Places of Worship

    Diamond Zen Center
    18.7 miles away

    Shopping

    Gene Autry Plaza
    1.4 miles away
    Oasis Plaza
    1.7 miles away
    The Vineyard Shopping Center
    2.0 miles away
    Monterey Shore Shopping Center
    7.1 miles away
    Westfield Palm Desert
    9.2 miles away

    Culture

    Gallery 446
    1.8 miles away
    Stewart Galleries
    1.9 miles away
    Oasis Gallery
    1.9 miles away
    Plaza Theater
    1.9 miles away
    Palm Canyon Theatre
    2.1 miles away

    Restaurants

    Maxcy's Grill
    0.9 miles away
    Carl's Jr. / Green Burrito
    0.9 miles away
    Chipotle Mexican Grill
    1.2 miles away
    Native Foods
    1.4 miles away
    Giuseppe's Pizza & Pasta
    1.4 miles away

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    Google map of Premier Care Center For Palm Springs

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