Preferred Care At Wall

Positive Feedback Highlights:

• Christmas luncheon and other events are well-received, with staff doing a great job.
• Facility praised for its cleanliness, beautiful amenities, and heartwarming atmosphere.
• Staff across various departments (nursing, therapy, administration, housekeeping) are commended for their hard work, compassion, and excellent care.
• Residents and their families appreciate the friendly and welcoming environment, feeling like part of a bigger family.
• Special mention of the facility being a preferred choice for both current and future care needs, highlighting the trust and satisfaction of the residents and their families.
• Volunteers and religious personnel find the facility welcoming and well-maintained.
• Recovery and improvement in health and mobility for residents are noted, with specific appreciation for the therapy and nursing care.

Areas for Improvement:

• Observation of missing hand sanitizing stations, suggesting a need for better infection control measures.
• Some feedback indicates a need for more staff to spend additional time with residents, pointing towards a need for increased staffing or better resource allocation.

Overall Sentiment:

The consensus among reviews is overwhelmingly positive, with families and residents expressing gratitude and satisfaction with the care provided. The facility is lauded for its cleanliness, caring staff, and the quality of its services. While there are minor suggestions for improvement, the general sentiment reflects a strong recommendation for Preferred Care, highlighting its role as a caring and supportive environment for its residents.