Powerback Rehabilitation Piscataway

Reviews of the facility present a mixed picture, with many praising the quality of the physical and occupational therapy, the cleanliness of the facility, and the friendliness and professionalism of the staff. Highlights include the luxurious private rooms, quality orthopedic beds, and the efforts of the guest services and dining staff to exceed expectations. The therapy team, including named therapists, received commendations for their excellent work in aiding recovery.

However, there are significant concerns raised by some reviewers regarding the level of care and attention provided to patients. Issues such as delayed response times to nurse call buttons, understaffing, and unprofessional behavior by some staff members have been mentioned. One review detailed a lack of response for over three hours after pressing the nurse call button, while another mentioned physical and verbal abuse by aides. Concerns about the facility being more focused on appearances than actual patient care were also raised, with one reviewer describing it as a "warehouse" with no life.

Despite these criticisms, there are positive remarks about the facility's appearance, its state-of-the-art amenities, and the cleanliness maintained by the housekeeping staff. Some patients and visitors had great experiences, noting the facility's immaculate condition and the great care provided to their loved ones. The physical therapy, nursing, and guest services were highlighted as great by some, though the food quality received mixed reviews.

In summary, while many aspects of the facility, such as its therapy services and cleanliness, are highly praised, there are serious concerns about patient care, staffing levels, and the professional conduct of some staff members. Prospective patients and their families may want to consider these factors when making decisions about rehabilitation services.