Powerback Rehabilitation In Exton

Positive Reviews:

• Many reviewers praised the facility for its cleanliness and beautiful environment.
• Staff, including nurses, physical therapists, and aides, were often described as wonderful, helpful, and conscientious.
• Some patients reported positive experiences with their rehabilitation, noting improvements in their strength and health.
• A few reviewers highlighted specific staff members for their exceptional care and support.

Negative Reviews:

• Several reviewers strongly criticized the facility for poor cleanliness, with reports of rooms and bathrooms not being cleaned regularly.
• Complaints about the quality of care were frequent, including neglect, lack of attention from nursing staff, and inadequate medical care.
• Many noted a lack of competent management and organization, leading to issues with scheduling, communication, and overall patient care.
• Food quality was a common complaint, with meals often described as subpar or disgusting.
• Some reviewers reported serious concerns about patient safety and well-being, including instances of neglect and verbal abuse.

Mixed Reviews:

• While some patients and families had positive interactions with certain staff members, others experienced rudeness and unprofessionalism.
• The quality of rehabilitation and therapy services received mixed reviews, with some finding it helpful and others inadequate.
• Housekeeping and maintenance issues were frequently mentioned, with some areas of the facility appearing well-maintained and others not.

Overall:

The facility received a wide range of reviews, from highly positive to extremely negative. While some praised the staff and the environment, many raised serious concerns about cleanliness, care quality, and management. Prospective patients and their families are advised to consider these reviews carefully and possibly seek firsthand experiences before making a decision.