Powell Valley Assisted Living and Memory Care Community

Reviews of Powell Valley Assisted Living and Memory Care Community show a mix of experiences. Some reviewers express dissatisfaction, mentioning issues such as inadequate heating, unprofessional staff, and a lack of responsiveness to residents' needs. Concerns about the staff not upholding promised services were also noted.

However, many reviews are positive, highlighting the cleanliness of the facility, the kindness and professionalism of the staff, and the variety of activities available to residents, including field trips, bingo, and exercise classes. The food receives praise for its quality and variety, and the community's layout and appearance are appreciated. The memory care program is particularly commended for its excellent activities and attentive staff.

Several reviewers mention the community's efforts to create a family-like atmosphere, with staff members going out of their way to ensure residents feel cared for and supported. The affordability of the facility, compared to others, is also highlighted, with some noting it offers good value for the services provided.

While some found the facility too institutional or were concerned about its location, others describe it as peaceful, well-maintained, and a good environment for both residents and caregivers. The administration's stance against staff politics and the respectful, kind nature of the staff are also points of praise.

Overall, while there are areas for improvement, many families and residents have had positive experiences at Powell Valley Assisted Living and Memory Care Community, appreciating its care, amenities, and community spirit.